242 jobs found
- Our rapidly expanding SaaS company needs a skilled Technical Writer in Miami, FL, to create and maintain clear, concise, and accurate documentation for our diverse software products. As a core member of our documentation team, you'll be instrumental in making our products more user-friendly, intuitive, and accessible to both technical and non-technical audiences. You will collaborate closely with our engineering, product management, and customer support teams to ensure our documentation meets the highest standards and effectively addresses the needs of our user base. **Your Central Tasks** * Craft comprehensive user manuals, API documentation, release notes, and troubleshooting guides. * Maintain and update existing documentation to reflect software updates and new features. * Gather insights from product managers and software engineers to understand functionality and translate into easily understandable content. * Edit content from others in your peer group and provide useful and professional peer input. * Develop technical content in multiple formats (text, graphics, video, etc.) in support of a cohesive, well-integrated overall knowledge architecture. * Become a true expert user and SME in our SaaS product line. * Create robust FAQ responses to reduce support workloads. **Credentials Profile** * A bachelor's-level educational journey in computer science, engineering, or a closely related field. Other fields can be acceptable, provided candidate can demo core experience. * An industry background that shows several years of demonstrable technical writing or documentation experience, especially within SaaS organizations. * Exceptional writing, editing, and proofreading abilities with a keen eye for detail. * Proficiency in utilizing documentation tools, content management systems (CMS), and version control systems such as Git. * Capable of explaining technical concepts clearly and concisely to diverse audiences. * Familiarity with Agile development methodologies. **What We Bring to the Table** Our organization provides a dynamic and innovative work environment, competitive compensation, and comprehensive benefits, including: * Coverage for medical, dental, and vision issues. * Unlimited time off policies (within reason). * 401(k) matching and employee stock ownership options. * Opportunities for skill cultivation through corporate-sponsored training programs. * Company-sponsored team-building events and social gatherings in South Florida. * A commitment to work-life balance that includes flexible work arrangements.Miami, FLOn-siteContractor$45 - $60 per hourTechnical Writing3 months ago
- Our marketing group is seeking a seasoned technical writer in Atlanta, GA, to create and maintain in-depth documentation for our growing line of B2B software solutions. We need someone who can translate complex technical jargon into clear, concise, and actionable instructions for our diverse user base. As our go-to person for technical documentation, you will be a critical link between our development teams and our customers, ensuring that our products are not only powerful but also easily understandable and usable. The role involves creating a wide range of documentation, from user guides and API documentation to training materials and troubleshooting guides. **Key Responsibilities:** 1. Author, edit, and maintain comprehensive technical documentation, including user manuals, API documentation, release notes, and knowledge base articles. 2. Collaborate with software developers, product managers, and support engineers to understand product functionality and ensure accuracy of documentation. 3. Design and develop effective training materials, including online tutorials and video scripts, to help users learn our software. 4. Conduct research and analysis to gather technical information from subject matter experts. 5. Format and organize documentation in a clear, consistent, and accessible manner. 6. Ensure documentation adheres to company style guidelines and industry best practices. 7. Manage documentation projects to meet deadlines and deliver high-quality documentation. 8. Gather user feedback on documentation and make necessary revisions. **Preferred Candidate Profile:** * A professional history featuring expertise in technical writing, ideally in the software or technology sector. * A solid comprehension of software development lifecycles and methodologies. * Strong written and verbal communication proficiencies. * Ability to collaborate across multiple departments. * A proven track record of completing projects efficiently and accurately. * A technical writing certificate is an advantage. **Benefits Offered:** We offer a stimulating, growth-focused work atmosphere with comprehensive benefits and competitive wages. Our perks are designed to assist you maintain a well-balanced life and pursue your aspirations, and we provide flexible work hours, professional advancement chances, and resources. Included is a comprehensive medical plan, dental and vision coverage, a generous paid time off policy, a 401(k) retirement plan with matching contributions, and an annual education allowance to support your professional evolution. In addition, we pride ourselves on an inclusive environment in which every employee may succeed and contribute fully. **Company Vibe:** We are an agile tech enterprise situated in the energetic core of Atlanta, GA. As creators and thinkers, we love what we do and love helping our clients find the best in cloud infrastructure and business transformation. Our firm provides a flexible, innovative workplace that enables career development and provides possibilities for new ideas. Our firm maintains an active work atmosphere where creativity and collaboration are valued. Join our staff and share our excitement for innovation!Atlanta, GAOn-site, RemoteContractor, Part-time$60,000 - $80,000 per yearTechnical & Web Content3 months ago
- Our Albuquerque-based company seeks a detail-oriented technical copywriter to create clear, concise documentation for our cutting-edge technology solutions. Our customer base spans a wide range of industries, demanding an ability to translate complex jargon into accessible, user-friendly language. We value precision and a dedication to crafting exceptional user experiences. **Primary Responsibilities:** 1. **Produce Technical Documentation:** Develop comprehensive guides, manuals, and online help resources for our software and hardware products. Document new features and updates, ensuring clarity for diverse user skill levels. 2. **Collaborate with Engineering:** Partner with software engineers, product managers, and quality assurance teams to obtain an in-depth understanding of our technology offerings. Translate technical specifications into easy-to-understand prose. 3. **Maintain Documentation Standards:** Enforce consistent formatting, style, and terminology across all documentation. Establish and maintain a documentation repository, version control system, and style guides. 4. **Gather User Feedback:** Solicit user feedback on existing documentation and use data to make ongoing improvements. Incorporate bug reports and user suggestions into revised documentation. 5. **Content Localization Oversight**: Supervise localized content projects, including terminology, style and cultural adaptation in close alignment with in-house linguists. **Desired Traits:** * Solid background in technical writing principles and methodologies. * Exceptional command of the English language, possessing a keen eye for grammar, punctuation, and style. * Working knowledge of software development lifecycles and documentation workflows. * Ability to learn and master new technical concepts quickly. * Adaptable, thrives on learning new industry-specific micro-terminologies. **What We Offer:** * A chance to make a tangible contribution to our product success. * Opportunities for advancement within a fast-growing company. * Collaborative work environment with bright and engaged team members. * A comprehensive benefits package: Health insurance, paid time off, professional development. We're committed to innovation and providing an empowering work environment for all team members. If you possess a deep understanding of technology, coupled with exemplary written and communication skills, we want to hear from you. Apply today and help us empower our customers with accessible, user-friendly documentation!Albuquerque, NMRemoteFull-time/Freelance$60,000 - $80,000 yearlyTechnical & Copywriting3 months ago
- Our organization seeks a seasoned freelance technical writer in Virginia Beach, VA, to craft clear, concise, and user-friendly documentation. Our client base in the tech industry is rapidly expanding, creating a need for superior user guides, API documentation, and developer tutorials. If you excel at translating complex technical concepts into easily digestible content and thrive in a remote work environment, this could be your next big project. **The Task at Hand** * Develop comprehensive user manuals, guides, and FAQs. * Generate precise API documentation for developers. * Create troubleshooting guides to address typical user concerns. * Collaborate closely with development and product teams. * Maintain consistency and adhere to established style guides. * Revise and update existing documentation as needed. * Ensure documentation is easily searchable and accessible. **Desired Traits** * Proven field experience in technical writing and documentation. * A portfolio illustrating the ability to present technical concepts clearly. * Proficiency with documentation tools such as Confluence, Jira, and MadCap Flare. * Exceptional written and verbal communication aptitude. * Ability to work autonomously and manage time effectively. * Knowledge of software development lifecycles and agile methodologies is an advantage. * Familiarity with version control systems such as Git. **How We'll Take Care of You** We value our freelancers and offer competitive pay rates tailored to your experience and the scope of each project. Freelancers enjoy scheduling flexibility, empowering them to harmonize professional commitments with personal pursuits. You will have a chance to add top-tier clients to your portfolio while honing valuable skills. Professional growth opportunities are plentiful as we encourage you to attend online webinars and seminars. Moreover, we provide streamlined payment processes to save time on administrative tasks and devote more energy to writing excellent content. **A Collaborative Vibe** While this is a remote freelance engagement, we prioritize communication and foster a supportive environment. Regular virtual meetings and feedback sessions with our dedicated project team help align everyone's perspectives. Open communication is emphasized at all levels and feedback is promptly given and implemented to assure constant improvement. We invite you to become a crucial piece of our growing freelance talent pool as we advance digital transformation and enable customers with exceptional documentation.Virginia Beach, VARemoteFreelance$35 - $55 per hourTechnical Writing3 months ago
- We're currently searching for a skilled Technical Writer serving the Santa Ana, CA area to join our product development team. If simplifying complex technical jargon into understandable documentation excites you, this role is the perfect opportunity to enhance your professional journey and contribute significantly to our team’s collective success. **Impact on the Team:** In this hybrid, part-time capacity, you will be at the forefront of clarifying our product information. Your work directly impacts how our products are used, maintained, and understood. You’ll become an essential bridge between our technical team and our end-users by: * Producing detailed user manuals and guides, clarifying complex software functions for novice and experienced users alike. * Writing clear and concise API documentation that integrates seamlessly into developer workflows. * Working closely with software engineers and product managers to ensure the accuracy of all documents and guides. * Developing and refining internal knowledge bases, which increase the company's operational efficiency and effectiveness. * Adapting document formats to meet different publication requirements, enhancing document usability across devices and platforms. **Your Skill Cultivation:** * A demonstrated knack for breaking down highly technical material for a diverse readership. * Prior professional development working with software development cycles and version control systems. * Robust hands-on expertise in technical writing, encompassing user manuals, API documentation, and training materials. * Exceptional writing, editing, and proofreading capabilities, ensuring content is consistently top-notch. * Superb command of documentation tools, from Microsoft Office to specialized software for producing help content. * Bachelor’s or Associate’s degree, underscoring formal study in technical communication or closely related areas. * Excellent time management skills for juggling multiple projects. **What We Offer:** * *Professional Growth Opportunities:* We advocate ongoing development, with training programs to keep your abilities current. * *Well-Being Initiatives:* Recognizing the value of your mental health, we’re committed to supporting both your emotional and physical fitness. * *Comprehensive Health and Wellness Benefits:* Receive an outstanding health coverage that acknowledges and addresses your healthcare requirements. * *Balanced Hybrid Work Setting:* Combine remote work adaptability with essential in-office teamwork. This way we encourage partnership, creativity, and alignment with our shared objectives, all in a balanced way. * *Competitive Pay and Paid Time Off:* We reward quality output with pay that mirrors experience. Take vacation to recharge your mental health.Santa Ana, CAHybrid, On-sitePart-time$35 - $45 per hourTechnical Writing3 months ago