63 jobs found
- Our innovation lab is seeking a meticulous technical writer situated in the heart of San Jose, California, to architect impeccable user documentation for our burgeoning suite of AI-powered SaaS solutions. Your principal task involves creating accessible, instructive, and technically accurate guides that empower users across various skill levels to seamlessly adopt and leverage our platforms. Imagine crafting the essential knowledge base that underpins a suite of machine-learning APIs. As our new Technical Writer, you’ll work at the intersection of software engineers and the end-users, simplifying complexity with articulate language. **The Role:** * **Content Creation:** Develop and sustain an extensive library of user manuals, API documentation, tutorials, FAQs, and knowledge-based articles for each SaaS offering. * **Information Architecture:** Design logical and intuitive pathways for information discovery and navigate documentation accessibility. * **Technical Accuracy:** Coordinate with developers, QA engineers, and product managers to validate documentation with utmost precision. * **Style & Clarity:** Write clearly and concisely, adopting a tone that resonates with users of various technical backgrounds. * **Iterative Enhancement:** Continuously review and update content based on user feedback, feature releases, and evolving industry best practices. * **Collaboration:** Work alongside customer success teams and internal training staff to improve product adoption strategies. * **Media Integration:** Incorporate supplementary material, such as diagrams, animations, and video demonstrations to reinforce conceptual clarity. **Expertise Required:** * Background in computer science, engineering, or a similar technical field is highly advantageous. * Proficient command of technical documentation tools, such as MadCap Flare, or similar solutions is an added advantage. * Solid proficiency in formatting languages such as HTML, XML, and Markdown. * Prior experience writing documentation for software developers is desirable. * Practical comprehension of AI and machine learning concepts is advantageous. * Exemplary command of the English language, with scrupulous attention to grammatical precision and syntactic coherence. * Prior involvement in user experience (UX) principles will enhance your capability to align documentation to end-user expectations. **Compensation & Perks:** * Generous medical, dental, and vision plans offered. * Flexible vacation schedules and observed holidays for enhanced work-life synergy. * Professional growth opportunities and learning stipends available for training. * Equity stake participation in a growth-oriented firm positioned to change the AI landscape. * Gym reimbursement to assist with your physical fitness program. Our Silicon Valley headquarters offers a progressive, growth-oriented workplace, complete with flexible hours, an attractive compensation package, and options for career advancement. Join our dynamic team and play a crucial part in shaping user experiences, and facilitating AI democratization.San Jose, CAOn-site or RemoteFull-time$100,000 - $140,000 per yearTechnical Writing12 days ago
- Our rapidly expanding technical documentation needs at Stellaris require an adept hand – someone who can bridge the gap between intricate software functionalities and user comprehension. We are seeking a freelance Technical Translator in Glendale, AZ, to support our multilingual customer base. This on-site contractor role is integral in ensuring our global users experience Stellaris with clarity, regardless of their native tongue. As our resident language expert, you'll be diving into the intricacies of our platform, meticulously translating complex technical documentation, software strings, and user interface elements. This involves not only linguistic precision but also a deep understanding of the software's inner workings. We're looking for a professional who can maintain the integrity and clarity of the information across languages, adapting technical jargon into understandable content for diverse audiences. If you possess a passion for both technology and language, and thrive in a fast-paced, deadline-driven environment, this opportunity offers a dynamic platform to showcase your translation prowess. **Key Responsibilities:** 1. Translate technical documentation, including user manuals, API documentation, and software release notes, from English to target languages (Spanish, French, German). 2. Localize software strings and user interface elements to ensure cultural relevance and linguistic accuracy. 3. Maintain a consistent glossary of terms and style guides to ensure consistency across all translations. 4. Collaborate closely with the technical writing and development teams to understand the technical nuances of the software. 5. Review and edit translations completed by other translators or localization vendors. 6. Stay abreast of industry best practices and emerging trends in technical translation and localization. 7. Utilize translation memory tools (e.g., Trados, MemoQ) to improve efficiency and consistency. 8. Identify and resolve linguistic and cultural issues that may arise during the translation process. **Desired Expertise:** * A solid groundwork in linguistics, translation studies, or a related discipline. Certification from a recognized translation body is a significant advantage. * Demonstrable career path in technical translation, ideally within the software or technology industry. A portfolio showcasing translation projects would be highly regarded. * A mastery of translation memory tools and localization platforms. Experience with CAT tools is essential. * A profound awareness of software development processes and technical documentation standards. * A communicative style with a collaborative attitude, capable of functioning within cross-functional teams. * An analytical mindset with the skills to break down complex technical information. * A dedication to continual professional growth, staying current with evolving trends. * Ability to work on-site in Glendale, AZ. **Remuneration and Perks:** * Competitive hourly rate, commensurate with skill level and background. * Option for flexible scheduling, balancing project demands with personal commitments. * Entrance into a team of innovative technical experts. Opportunity to work with cutting-edge technology. * Career progression opportunities within the localization department, contingent on outstanding performance. * Access to educational resources to improve linguistic expertise. * Exposure to multiple global projects. **We're looking for a Technical Translator who not only understands the nuances of language but also appreciates the intricacies of software development. If this sounds like you, we encourage you to apply!**Glendale, AZOn-siteFreelance / Contractor$30 - $45 per hourTranslation & Technical Writing14 days ago
- Our established yet forward-thinking engineering team needs a meticulous and insightful freelance technical writer to enhance our knowledge base. We are searching for a specialist ready to tackle the critical documentation needed for our innovative platforms. You'll be responsible for delivering easy-to-understand guides, API documents, troubleshooting manuals, and platform deployment instructions to developers, system administrators, and end-users in Greensboro, NC. **Key Objectives:** * Construct and maintain clear, thorough technical documentation sets. * Partner with engineering and product teams to capture crucial functionality updates and feature releases. * Implement best practices in style, format, and governance for our documentation suite. * Develop video tutorials, diagrams, and supplementary material as relevant. * Continually improve our documentation by collecting and acting on user feedback. **Obligations of the Role:** * Transform complex details of platform operation into usable step-by-step guides. * Edit current content for accuracy, consistency, and clarity. * Guarantee adherence to style guidelines and branding guidelines. * Contribute to continuous enhancements and innovative solutions in documentation strategy. * Contemplate input from support engineers, customer experience experts, and product leadership in content development. **Essential Knowledge and Skills:** * Deep technical acumen, including but not limited to cloud services, APIs, cybersecurity, or database systems. * Prior expertise building and maintaining developer-oriented documentation or content in SaaS or PaaS organizations. * Outstanding communication capacity and passion for translating technical insights to broad audiences. * Familiarity with common developer workflows and methodologies in software production cycles. * Proficiency with software documentation resources, including content management systems, Git workflows, Markdown, Swagger, and relevant technologies. **Attributes We Appreciate:** * Deep comprehension of enterprise-level application architecture and workflow dynamics. * A background in building thorough knowledge-base repositories across technical product portfolios. * An innate desire to find, understand, and tackle challenging obstacles while delivering inventive results. * Experience in working within an agile setting, partnering with engineers, product experts, and customer support teams. **Compensations & Fringe Benefits:** * Flexibility and freedom in arranging your working schedules. * Competitive earnings for technical content contributors. * Possible opportunity to contribute to highly visible projects and gain exposure to new platforms and technologies. * Direct relationship and coordination with technical product specialists and leadership.Greensboro, NCOn-siteFreelance, Contractor$30 - $50 per hourTechnical Writing17 days ago
- Seeking a dedicated and skilled Technical Writer Contractor to produce clear, concise, and user-friendly documentation for our groundbreaking AI-powered marketing platform in Anchorage, Alaska. As a Technical Writer Contractor, you will bridge the gap between complex technological features and easily understandable user guides, API documentation, troubleshooting guides, and other forms of instructional content. The successful candidate must be adept at quickly grasping new technologies, possess superb writing and communication skills, and be comfortable working in a fast-paced, dynamic environment. Whether it's crafting onboarding material to familiarize new users or explaining the nuances of API integration for advanced developers, your words will serve as a pivotal conduit. **Areas of Responsibility** * Compose and maintain comprehensive documentation for our platform, including user manuals, developer guides, API references, and release notes. * Collaborate closely with engineers, product managers, and support staff to thoroughly understand product features and gather essential data for documentation. * Translate intricate technical concepts into simple, step-by-step instructions, ensuring readability for a diverse range of technical expertise. * Structure and organize documentation for ease of navigation, searchability, and updateability, keeping the needs of our customers at the forefront. * Participate in the testing process of documentation, ensuring the highest degree of accuracy and clarity prior to public release. * Adhere to company and industry-recognized standards for formatting and style, maintaining brand consistency. * Stay up-to-date with industry trends in technical writing, content development tools, and content distribution methods, suggesting improvement to documentation practices. * Continuously refine documentation based on user feedback and support data, striving to improve user satisfaction and reduce support needs. **Skills and Knowledge** * A background rooted in computer science, engineering, technical communication, or a closely related field. * A demonstrated history of producing top-tier technical documentation and related materials. * Comfort level with content management systems, markup languages (such as Markdown or HTML), and API documentation tools. * Unbeatable clarity in written and verbal communications. * Project management expertise, and the ability to juggle multiple simultaneous documentation assignments. * Resourcefulness, and the know-how to find answers when clarity is not immediately available. * An agile way of working, with the readiness to adjust to the evolving priorities of product development. **What’s On Offer** * A highly competitive contractor compensation rate. * Flexible, remote working arrangement (with possible short term visits to our Anchorage office). * Direct exposure to bleeding-edge technologies in AI-powered marketing. * A unique environment for ongoing skill-building and the professional enhancement of your documentation techniques. * The opportunity to be an impactful part of a small yet growing team dedicated to excellence.Anchorage, AKRemote or On-siteContractor$60,000 - $80,000 per yearTechnical17 days ago
- Our team is looking for a dynamic technical writer in Dallas, TX, to bolster our documentation efforts surrounding our growing suite of cloud-based software tools. We're a software company experiencing rapid growth and are struggling to keep pace with the increasing demand for clear, concise user manuals, API references, and troubleshooting guides. Your impact will be immediately felt as you craft content that empowers our users and reduces the strain on our support staff. We believe technical writing is an art, a way of translating complex concepts into accessible language. You’ll work closely with our engineering and product teams, immersing yourself in the nitty-gritty details to produce documentation that truly resonates with our audience. **Responsibilities & Core Functions** * Develop and maintain user manuals, API documentation, and knowledge base articles. * Collaborate with engineers and product managers to understand software functionality. * Research and test software features to ensure accuracy of documentation. * Edit and proofread documentation for clarity, consistency, and grammar. * Create diagrams, flowcharts, and other visuals to enhance documentation. * Manage documentation projects from conception to completion. * Contribute to the development of style guides and documentation processes. * Participate in usability testing to identify areas for improvement in documentation. * Stay current on industry trends and best practices in technical communication. * Ensure documentation meets accessibility standards. **What You Bring To The Table** * A proven background in technical writing, with a portfolio that showcases your ability to explain complex topics clearly and concisely. * Solid comprehension of software development processes and methodologies. * Hands-on experience working with documentation tools, such as MadCap Flare, Confluence, or Git. * Exceptional written and verbal communication abilities, with a sharp eye for detail. * A knack for collaborating with cross-functional teams in a fast-paced setting. * An unwavering commitment to producing high-quality documentation that enhances the user experience. * Familiarity with content management systems (CMS). * A problem-solving aptitude and a willingness to tackle new challenges. * An adaptable mindset and a passion for continuous learning. * Bonus if you’ve worked on cloud platform documentation before. **Benefits & Perks** At [Company Name, not included], we highly appreciate our employees. We offer a complete benefits package including: * Flexible work arrangements, with the option to work remotely. * Generous paid time off, including vacation, sick leave, and holidays. * Comprehensive health, dental, and vision insurance plans. * A 401(k) retirement savings plan with company matching. * Professional development opportunities, including training courses and conferences. * A supportive and collaborative work environment. * Stock options for all full-time employees * Employee assistance program We foster a culture of innovation, collaboration, and continuous learning. If you are passionate about technical communication and want to make a tangible impact, we invite you to apply!Dallas, TXRemoteFull-time, Contractor$75,000 - $95,000 per yearTechnical Writing19 days ago