63 jobs found
- Our rapidly expanding technology firm in Plano, TX, requires a meticulous and innovative Technical Writer to produce superior documentation and training materials. If you're enthusiastic about clarifying sophisticated technical subjects and possess a talent for crafting user-centric content, this role is for you. **Key Responsibilities:** * **Creation of Technical Documents:** Develop precise and easy-to-understand user manuals, API documents, design specifications, and release notes. * **Partnerships with Technical Staff:** Work intimately with engineers, product managers, and support teams to gather insights and ensure accuracy in documentation. * **Iteration on Existing Content:** Assess and revise existing documentation to enhance its clarity and effectiveness. * **Adherence to Style Guidelines:** Follow designated style guides and company branding in all communications. * **User Focus:** Consider the perspective of diverse end-users to guarantee accessibility and usability of documentation. **What You’ll Contribute:** * A knack for simplifying multifaceted technical concepts for a range of audiences. * Strong capability in information architecture, content management systems, and version control. * Skills with documentation tools and software, such as MadCap Flare, Git, and the Adobe Creative Suite. * Awareness of the nuances of instructional design and a passion for user-centered design principles. **Personal Traits We Admire:** * A highly collaborative mindset and comfort working in a team setting. * Excellent time management skills and the ability to juggle multiple priorities. * Resourcefulness, an appetite for solving problems creatively, and a dedication to quality. **Professional Development & Enrichment:** Our Plano office offers abundant opportunities to engage with new technology and advance professionally. Expect continual learning through workshops, industry events, and access to leading industry minds. Our collaborative culture promotes teamwork, knowledge transfer, and continuous skills improvement. We commit to nurturing a workspace where ideas are embraced, contributions are valued, and every team member plays an important part. **Benefits Package:** * Competitive remuneration, reflecting expertise and responsibilities. * Comprehensive medical, dental, and vision coverage for individual and dependents. * Financial stability via a 401(k) plan with business contribution matching. * Generous allocation for personal time off to foster well-being and work-life integration. * Engagement in a collaborative setting with various engineering experts. * Clear trajectory and openings for personal advancement and promotion. * Opportunities to lead pioneering projects shaping the future of our product documentation. We recognize individuals who bring a mix of talent, commitment, and innovative vision. We foster a culture of recognition that rewards success. If you are passionate about technology and can communicate in a clear, concise style, apply and let’s discuss how your talent will help shape our technical landscape. We offer both Full-time and Contractor positions.Plano, TXOn-siteFull-time, Contractor$60,000 - $90,000 per yearTechnical20 days ago
- We're a SaaS company focused on revolutionizing the way businesses manage their marketing campaigns. Our user base is rapidly expanding, and we need a skilled technical writer in Tampa, FL, who can transform complex technical jargon into easily understandable guides and documentation. If you thrive in a fast-paced, innovative environment and have a knack for simplifying intricate concepts, this remote contractor role might be your perfect fit. **The Technical Writing Challenge** As our remote technical writer, your main challenge will involve creating clear and concise documentation for our software platform. This includes user manuals, API documentation, tutorials, and troubleshooting guides. Your work will directly impact user satisfaction and reduce the support burden on our customer service teams. You’ll be embedded within the product team, gaining firsthand insight into new features and updates. **What You'll Be Tackling:** * Crafting detailed user manuals and tutorials for both novice and advanced users. * Developing and maintaining API documentation for developers integrating with our platform. * Creating comprehensive troubleshooting guides and FAQs to address common user issues. * Collaborating with engineers and product managers to ensure accurate and up-to-date documentation. * Regularly updating existing documentation to reflect new features and bug fixes. * Optimizing documentation for search engines to improve discoverability. * Designing visual aids, such as diagrams and flowcharts, to enhance understanding. * Maintaining a consistent style and voice across all documentation. * Participating in product testing to identify areas needing clarification in the documentation. **Expertise We Value:** * A proven history in technical writing or a similar role, showcasing a deep comprehension of software documentation principles. * Strong proficiency in content management systems (CMS) and documentation tools (e.g., Confluence, Git). * An academic background, in computer science, engineering, or a related field, demonstrates your grasp of technical subjects. * A passion for technology and a commitment to continuous learning. * Exceptional communication and collaboration capabilities. * A dedication to delivering high-quality work, with careful attention to detail. **Perks of Joining Our Team:** * Competitive compensation package that rewards your expertise and contributions. * Opportunity to work remotely, providing flexibility and work-life balance. * Exposure to cutting-edge technologies and innovative projects. * Collaborative and supportive team environment that fosters professional growth. * Chance to make a significant impact on a rapidly growing company. * Access to professional development resources to enhance your skills. * Flexible work schedule, allowing you to manage your time effectively. * Regular team meetings and social events to build camaraderie. * Open communication channels to ensure your voice is heard. We’re keen on finding someone who isn’t just a writer, but also a proactive problem-solver and a critical thinker. If you are an avid learner with a flair for translating complexities, we invite you to introduce yourself. Help us transform the future of SaaS marketing!Tampa, FLRemoteContractor & Freelance$60,000 - $80,000 per yearTechnical & Web Content20 days ago
- We're a forward-thinking technology company situated right in the heart of Greensboro's burgeoning tech scene. Our dedication is focused on delivering cutting-edge solutions to our clients, and to make that happen, we're looking to expand our team of skilled technical communicators. As our new **Technical Writer Greensboro NC**, you'll play a crucial role in crafting clear and concise documentation that empowers users and facilitates seamless interaction with our complex systems. We need someone who understands the nuances of technical writing and can translate complicated technical details into user-friendly instructions. If you're detail-oriented, have a knack for understanding complex systems, and love helping people learn, we'd like to hear from you! **Your Contributions: Essential Functions** * Development and maintenance of comprehensive documentation for our suite of software products, covering user manuals, API documentation, release notes, and knowledge base articles. * Collaboration with software engineers, product managers, and QA testers to gather information and gain a profound understanding of our technologies. * Organization and restructuring of pre-existing documentation to improve clarity and readability. * Creation of supporting materials, like diagrams, flowcharts, and instructional videos, to better support the content. * Adherence to established documentation standards and style guides to ensure consistency across all our communications. * Participation in the planning and scheduling of documentation projects, meeting all given deadlines. * Solicitation of user feedback and iterative revision of documentation to optimize its accuracy and usefulness. * Maintenance of the documentation repository to ensure effortless access and efficient version control. **Needed Talents & Background** * Background in Technical Communication, English, Computer Science, or a related field. * Demonstrated experience in writing and editing technical documentation, with a strong portfolio of relevant samples. * Familiarity with software development methodologies, including Agile and Waterfall. * Familiarity with documentation tools such as Confluence, MadCap Flare, or similar systems. * Strong proficiency in creating illustrations and graphics to supplement technical content. * Excellent grasp of grammar, spelling, and punctuation. * Exceptional communication and interpersonal capabilities, allowing seamless integration with diverse teams. * Experience with source code management and version control systems, such as Git. * A proactive mindset focused on continuous improvement and learning new technologies quickly. **What We Offer: Professional Advantages** * Competitive salary and benefits package including healthcare, dental, and vision insurance. * Significant paid time off to support work/life balance. * Opportunities for professional development and career advancement within a growing tech company. * A collaborative and inclusive work environment that values creativity and innovation. * The chance to work on projects that make a real difference to our users and to Greensboro’s growing technical landscape. * Flexible work arrangements, including remote work options, to accommodate your needs. **Be Part of Our Tech Expansion!** This is more than a technical writing job. It’s a chance to contribute to a leading company within Greensboro’s rapidly evolving technical field. It's also an opportunity to use your skill cultivation to impact real users around the world. With significant opportunities for personal growth, an ideal professional journey, and an encouraging company culture, there is a path to a future for you, here. Join us!Greensboro, NCOn-site, RemoteContractor, Full-time$60,000 - $85,000 yearlyTechnical Writing20 days ago
- Our mission-driven organization seeks a diligent and versatile Content Architect to spearhead our efforts in distilling complex programmatic information into engaging and accessible resources for the New York City community. The ideal candidate merges technical prowess with a storyteller's flair, enabling us to extend our outreach and optimize understanding of the services we provide. This role blends content generation, management, and strategy, offering ample opportunities for innovation in a vital city. If you possess a blend of curiosity, attention to detail, and a sincere passion for simplifying the sophisticated, we encourage you to explore how you can serve a pivotal role with our team. **Crafting Informative Narratives** This central function entails taking complex concepts regarding program execution and translating these ideas into blog posts, online guides, and various resources digestible to our constituents. It's not simply about conveying the bare minimum facts but ensuring the context is properly tailored for maximum readability and user comprehension. Examples would include but not be limited to: 1. Concisely explain technical program methodologies through visually rich infographics. 2. Craft step-by-step guidebooks and resource documentation for user onboarding. 3. Work with multiple stakeholders and experts to identify crucial messaging opportunities and insights. **Information Architecture Leadership** You will influence how data is structured, categorized, and retrieved to maintain optimal functionality. This entails regular audits of documentation, implementing versioning best practices, and staying ahead of content drift to verify information remains factual, relevant, and valuable for years. * Overseeing all internal knowledge archives related to company processes. * Refining SEO optimization to make resources easily discovered within New York's diverse web sphere. * Designing taxonomy schemes and nomenclature guides tailored toward content consumers. **Essential Knowledge and Skillset** The applicant should offer practical expertise related to web development technologies, understanding information architecture practices, with a background in communications. * Background knowledge regarding HTML and CSS fundamentals preferred. * Proven capability in developing and administering document control methodologies. * Outstanding written communication skillset focused toward multiple target groups. * Prior hands-on involvement generating user resources and documentation. **Compensation and Benefits Profile** We offer a competitive compensation scheme aligned with non-profit organizational structures, highlighting our strong dedication to enabling growth via: * Competitive salary and health benefits packages with options focused on local New York healthcare groups. * Commitment toward career enrichment possibilities, with stipends allocated toward regional courses. * PTO includes flex-time and compassionate off-days. Join our fast-moving culture dedicated to delivering vital initiatives and impactful results in this one-of-a-kind cityscape. If these prospects appeal to you, we wish to hear your narrative!New York City, NYRemote, HybridContractor, Full-time$70,000 - $90,000 yearlyWeb Content, Technical20 days ago
- Calling all technical documentation specialists in the Austin area! Our team is on the hunt for a dedicated contractor to help us scale our documentation efforts. This is an amazing chance to significantly shape the knowledge base for our cloud-native security platform. **The Core Mission** Your main objective: make complex technology simple for everyone. You'll break down the functionality of our advanced system through clear, concise, and highly informative documentation. Collaboration with our engineering and product teams is key to create content that reflects real-world use cases. Think about producing API documentation, user guides, troubleshooting workflows, and maybe even some interactive tutorials. **Main Responsibilities** * Produce and manage technical documentation for our flagship security platform * Cooperate with engineering and product stakeholders to accurately capture features and workflows * Write detailed guides for different user skill levels (basic to advanced) * Organize and maintain documentation archives with consistent formatting * Revise documentation through user input and version releases * Follow style guides to have standardized, clean outputs. **What Makes You the Ideal Candidate?** * Deep knowledge of software development methodologies and architecture * Background using Confluence, Git, and other doc tools * Solid grasp of cloud services (AWS, Azure, GCP). * Capability to communicate with internal and external team members effectively. * Bonus if you've had field experience or have contributed to large open-source projects * Comfort with remote collaboration, contributing to code documentation, and creating interactive demonstrations **The Academic Angle** An academic background in computer science, engineering, or technical communication isn't necessary, but strongly favored. You should have an intellectual foundation that highlights problem-solving and creative insight. **Perks of Joining Our Team (Contractor Edition)** * Competitive hourly rates * Complete location flexibility * Be a pivotal part of a high-growth, venture-backed Austin firm * Lots of latitude to manage projects independently * Experience scaling tech content in a real-world startup setting * Chance to grow quickly as the documentation platform improves **Our Austin Culture** We balance ambition with the "Keep Austin Weird" approach. We foster an environment where work and life seamlessly blend to promote high value outputs. A lot of the team can be found near Zilker Park or one of the city's incredible food trucks in the evenings, and even on weekends! If that vibe appeals to you, come join our fast-growing cloud-native security firm. This contractor role is perfect if you are a technical writer looking for the next big challenge to grow from and contribute to! Jump in and help us create clear content to take our team to the next level!Austin, TXRemote, HybridContractor$45 - $65 per hourTechnical21 days ago