168 jobs found
- Our growing engineering team in Lubbock, TX, is seeking a meticulous and insightful part-time Technical Documentation Specialist. The need stems from a rapid expansion of our software suite, requiring up-to-date and easily digestible documentation for both internal staff and external clients. This isn't simply about recording information; it's about creating a learning ecosystem that allows our users to fully utilize our powerful software solutions. **Key Activities** * Convert complex software processes into clear, concise, and accessible user manuals and API documentation. * Collaborate with software developers, QA testers, and product managers to grasp the underlying function and rationale behind new features and upgrades. * Maintain and update existing documentation to ensure relevance and accuracy. * Generate instructional videos and interactive tutorials to further enhance the user's educational journey. * Develop and manage a content calendar for scheduled documentation releases. * Implement and uphold documentation standards and best practices across the team. * Solicit and act upon user feedback to continuously enhance documentation quality. * Organize and maintain a repository of all documentation materials. **Skills & Experience to Succeed** * An academic background in technical writing, computer science, or a closely related field is helpful. * A solid understanding of software development life cycle (SDLC). * Proficiency with documentation tools such as Confluence, Gitbook, or similar platforms. * Familiarity with API documentation generation using tools like Swagger or Postman. * Exceptional written and verbal communication capabilities. * Capability to work independently and manage priorities effectively. * A proactive approach to problem-solving and a love of intellectual curiosity. * Comfort communicating with various internal teams, as well as some direct client engagement, when necessary. **What Makes this Opportunity Special** This part-time position provides a fantastic opportunity to play a pivotal role in the evolution of our software platform. You will collaborate closely with the core engineering team and have a significant impact on customer satisfaction and product adoption. The role also presents an outstanding opportunity to hone your expertise in technical communication and learn new skills as our product suite continues to grow. We offer a competitive hourly rate, flexible working hours to fit around your other commitments, and the chance to work within a supportive and innovation-focused atmosphere. We are committed to professional growth, and provide funds for your education and industry certifications. Our Lubbock headquarters boasts a collaborative, open-plan workspace that encourages brainstorming and cross-functional collaboration. Our company is deeply rooted in the local community and we participate regularly in local tech meetups and events.Lubbock, TXOn-sitePart-time$25 - $35 per hourTechnicalabout 1 month ago
- As the demand for accessible and easy-to-understand technical documentation increases, our innovative tech firm seeks a seasoned Technical Writer in Chandler, AZ. We need someone capable of transforming complex code and engineering jargon into simple, elegant language for our users. This isn't just about writing; it's about problem-solving, collaborating, and driving user adoption of our cutting-edge products. You’ll dive deep into our systems, becoming the bridge between our development team and our diverse user base. **Your Contribution to Our Team** * Convert highly technical data into consumable and engaging documentation such as tutorials, user guides, and API documentation. * Work with product managers, engineers, and customer support to understand product features and user needs. * Write clear and concise instructions with accompanying graphics, charts, and diagrams. * Continually refine our documentation process, finding new ways to make information more accessible and interactive. * Manage multiple documentation projects simultaneously, balancing competing deadlines. * Maintain style guides to ensure content consistency. **Competencies** * Exceptional grasp of technical writing techniques and an analytical mindset. * Prior history in a software development environment. * Understanding of information architecture and user experience principles. * Ability to understand and explain complex topics simply. * Capability to self-start and stay focused in a fast-moving environment. * Capacity to receive feedback with a drive to improve. **Essentials** * A background in technical communication, computer science, or a related field. * A professional journey with a proven track record of documenting software applications. * A strong online portfolio demonstrating documentation abilities. * Experience in markdown languages, content management systems, and diagramming tools. * Familiarity with version control systems like Git. **The Good Stuff** Our dedication extends beyond technological advancement and includes providing an inviting workplace for our team: * Competitive Pay: Get a salary that shows our value for your abilities. * Thriving Culture: Be a part of a warm and supportive family that promotes learning. * Professional Growth: A world of opportunity for promotions is open for your path within our rapid-growth company. * Health Benefits: Superior health, dental, and vision insurance options that safeguard the wellness of you and your family. * Work-life Balance: Benefit from remote opportunities in an engaging atmosphere.Chandler, AZRemoteContractor$65,000 - $85,000 per yearTechnicalabout 1 month ago
- We're an innovative startup revolutionizing the way the world interacts with data, and we need a talented technical content creator to join our expanding Boston team. This isn't just about documenting APIs; it's about crafting a compelling narrative around our technology, making complex concepts accessible and engaging for a diverse audience. **Your Mission: Illuminating the Path with Words** * Translate intricate technical information into clear, concise, and user-friendly documentation. * Create tutorials, user guides, API documentation, and release notes. * Work closely with engineers, product managers, and UX designers to understand product features and functionality. * Maintain and update existing documentation to ensure accuracy and relevance. * Develop engaging content formats, including videos, interactive demos, and infographics. * Contribute to the development of a consistent brand voice and style across all documentation. * Analyze documentation usage data to identify areas for improvement. **Essential Expertise to Light the Way** * Proven aptitude in technical writing, preferably in the software industry; demonstrable accomplishments are favored. * Proficiency in various documentation tools and formats (e.g., Markdown, HTML, API documentation generators). * A knack for grasping complicated tech, and an affinity to convey its utility. * Excellent communication, collaboration, and problem-solving proficiencies. * A degree in Computer Science, Engineering, or a related field (or equivalent experience) would set you apart, and any academic engagement with Boston's rich scholastic community will be valued. * Passion for learning new technologies and staying up-to-date with industry trends. * Experience with version control systems (e.g., Git). While others dabble, Boston innovation demands mastery. **What Awaits You at Our Innovation Hub** We offer competitive compensation, comprehensive health benefits, and ample opportunity for professional development. We also pride ourselves on creating a positive and inclusive work environment where everyone feels valued and empowered. * **Flexibility**: Hybrid working setup, accommodating those who thrive in Boston's electrifying atmosphere balanced with serene focused sessions. * **Healthcare**: Full medical, dental, and vision insurance. * **Time Off**: Generous paid time off policy to recharge and explore Boston's history or decompress out near the Cape. * **Growth**: Professional development budget to attend conferences and training workshops. * **Equity**: Stock options to participate in our collective innovation, ensuring all team members are vested in mutual triumphs. Join us and become a key part of shaping how people understand and interact with the future of data. Show us you belong in the vanguard. Be ready to contribute.Boston, MAHybridFull-time$80,000 - $110,000 per yearTechnical & Content Marketingabout 1 month ago
- Gilbert, Arizona is rapidly becoming a tech hub, and we're riding that wave! Our organization is seeking a talented and versatile Technical Content Specialist to bridge the gap between our complex software and our user base. If you thrive on demystifying intricate systems and crafting clear, concise documentation, this opportunity is tailor-made for you. **The Challenge Ahead** As our Technical Content Specialist, you'll dive headfirst into the world of our groundbreaking platform. Your mission: to transform complex code and technical jargon into user-friendly guides, tutorials, and FAQs. You will partner with product managers, engineers, and support staff to grasp the nuances of new features and translate them into comprehensive content that empowers our customers. **Responsibilities Include** * Create and maintain comprehensive user manuals, API documentation, and troubleshooting guides. * Develop engaging tutorial videos and interactive learning modules. * Collaborate with engineering teams to understand new features and updates. * Revise existing content for clarity, accuracy, and search engine optimization. * Track content performance and identify areas for improvement. * Stay abreast of industry best practices in technical communication and instructional design. * Participate in usability testing to ensure content effectiveness. * Champion a consistent voice and style across all technical content. **What Makes You an Ideal Candidate?** * A learning foundation in English, journalism, communications, or a technical field. * Proven professional journey in technical writing or content creation (3+ years). * Proficiency with documentation tools like MadCap Flare, DITA, or similar. * Experience working in an Agile development environment. * Strong understanding of information architecture and content strategy. * Exceptional communication and interpersonal skills. * Ability to grasp complex technical concepts quickly. * Familiarity with software development lifecycles. * A portfolio that shows expertise. **Perks & Privileges** We foster a collaborative and supportive environment where your ideas matter. You will have the opportunity to make a real impact on our customers' experience while developing your skills and advancing your career. We offer: * Competitive salary and benefits package including medical, dental, and vision insurance. * Generous paid time off and holidays. * Professional development opportunities. * Flexible work arrangements, including remote work options. * Stock options in a rapidly growing company. * A modern, collaborative workspace in Gilbert's vibrant SanTan Village area. * Company-sponsored social events and team-building activities. * Opportunity to work with cutting-edge technology. We need someone who's not just a great writer, but also a true problem-solver, eager to roll up their sleeves and make our tech understandable for everyone.Gilbert, AZOn-site / RemoteFull-Time$70,000 - $90,000 per yearTechnical Contentabout 1 month ago
- Our burgeoning consultancy is on the hunt for a freelance technical ghostwriter, blending sharp technical prowess with a narrative touch in the Baltimore metro area and beyond. As our go-to wordsmith, you will transform complex software documentation and technical guides into compelling, accessible resources. We need a pro at distilling engineering-speak into user-friendly prose. **The Technical Challenge:** We aren't looking for someone just to "write stuff"; we need a meticulous artist that transforms intricate specifications into crystal-clear guides, manuals, and tutorials. Picture taking a blueprint for a rocket and making it legible for a child. **What you will contribute:** * Converting convoluted technical data into captivating narratives that resonate with diverse audiences. * Generating step-by-step user manuals, API references, and troubleshooting guides, ensuring a seamless user onboarding experience. * Collaborating with our team of engineers, developers, and product managers to gather precise technical specs and ensure content accuracy. * Conducting extensive research on software systems and development platforms. * Establishing and maintaining a coherent documentation style and standardization protocols. * Assisting in content planning to facilitate a continuous evolution of resources based on emerging trends. * Revitalizing legacy documentation, and elevating outmoded materials into relevant, informative resources. **What We Admire:** * Hands-on experience with technical concepts (software development, cloud architecture, or systems engineering). * Familiarity with content design practices, content management systems, and publication suites. * Portfolio examples that prove the mastery of technical writing; the higher degree of detail, the better. * Self-discipline to perform on a completely remote basis. * Excellent communication skills, both in terms of articulating your needs, and executing the project requests. * Flexibility to shift writing styles and cater to multiple audiences and project objectives. **Professional Foundation:** While we appreciate scholastic achievements, nothing beats practical experience. Your academic path or degree work is valued; however, industry experience trumps the degree itself. **Reasons to consider this venture:** * **Fully Remote Setup:** Maintain ultimate autonomy with this freelance opportunity. * **Competitive Pay:** Receive remuneration proportional to project complexity and impact, based on established consultancy rates. * **Diverse Portfolio:** Contribute to varied technical documentation that enhances the skill base and creative portfolio. * **Professional Development:** Regular input on future industry developments and practices. * **Engaging Culture:** Become part of our rapidly expanding circle, sharing ideas with industry experts and innovative pioneers. If the above describes your aptitudes and motivations, then we are thrilled to invite you to join our project! As the liaison bridging technical specs and user appreciation, your role not only simplifies complexities but enriches user experiences across all industries. Come play your part in simplifying the complex!Baltimore, MDRemoteFreelance / Contractor$45,000 - $75,000 per yearTechnical & Ghostwritingabout 1 month ago