130 jobs found
- Our innovation lab is seeking a meticulous technical writer situated in the heart of San Jose, California, to architect impeccable user documentation for our burgeoning suite of AI-powered SaaS solutions. Your principal task involves creating accessible, instructive, and technically accurate guides that empower users across various skill levels to seamlessly adopt and leverage our platforms. Imagine crafting the essential knowledge base that underpins a suite of machine-learning APIs. As our new Technical Writer, you’ll work at the intersection of software engineers and the end-users, simplifying complexity with articulate language. **The Role:** * **Content Creation:** Develop and sustain an extensive library of user manuals, API documentation, tutorials, FAQs, and knowledge-based articles for each SaaS offering. * **Information Architecture:** Design logical and intuitive pathways for information discovery and navigate documentation accessibility. * **Technical Accuracy:** Coordinate with developers, QA engineers, and product managers to validate documentation with utmost precision. * **Style & Clarity:** Write clearly and concisely, adopting a tone that resonates with users of various technical backgrounds. * **Iterative Enhancement:** Continuously review and update content based on user feedback, feature releases, and evolving industry best practices. * **Collaboration:** Work alongside customer success teams and internal training staff to improve product adoption strategies. * **Media Integration:** Incorporate supplementary material, such as diagrams, animations, and video demonstrations to reinforce conceptual clarity. **Expertise Required:** * Background in computer science, engineering, or a similar technical field is highly advantageous. * Proficient command of technical documentation tools, such as MadCap Flare, or similar solutions is an added advantage. * Solid proficiency in formatting languages such as HTML, XML, and Markdown. * Prior experience writing documentation for software developers is desirable. * Practical comprehension of AI and machine learning concepts is advantageous. * Exemplary command of the English language, with scrupulous attention to grammatical precision and syntactic coherence. * Prior involvement in user experience (UX) principles will enhance your capability to align documentation to end-user expectations. **Compensation & Perks:** * Generous medical, dental, and vision plans offered. * Flexible vacation schedules and observed holidays for enhanced work-life synergy. * Professional growth opportunities and learning stipends available for training. * Equity stake participation in a growth-oriented firm positioned to change the AI landscape. * Gym reimbursement to assist with your physical fitness program. Our Silicon Valley headquarters offers a progressive, growth-oriented workplace, complete with flexible hours, an attractive compensation package, and options for career advancement. Join our dynamic team and play a crucial part in shaping user experiences, and facilitating AI democratization.San Jose, CAOn-site or RemoteFull-time$100,000 - $140,000 per yearTechnical Writingabout 2 months ago
- We are scaling our technical documentation and seek a savvy, communicative technical writer to join our Sacramento-based engineering team (with flexible remote options). You will translate complex systems into plain-English documentation for end-users, developers, and internal teams. You should enjoy diving deep into intricate software platforms and explaining the ins and outs in a clear, concise manner. If you’re ready to take ownership of product documentation, API guides, and knowledge base articles, we encourage you to apply! **What You'll Be Doing:** * Author and maintain product manuals, user guides, installation instructions, and API documentation. Become the expert! * Collaborate directly with product managers, software engineers, and support staff to grasp technical subject matter and product functionality. * Edit and proofread technical content crafted by others, ensuring consistency and adhering to brand guidelines. * Incorporate user feedback and testing results to continuously enhance documentation accuracy and utility. * Publish and maintain up-to-date documentation across various platforms, including our knowledge base, website, and in-product help centers. * Develop interactive tutorials and training materials to improve user onboarding and product adoption. * Create diagrams, flowcharts, and illustrations to enhance visual understanding of complex technical concepts. **Your Expertise Includes:** * A background rooted in technical writing, combined with demonstrated aptitude in computer science, engineering, or a similar tech-centric field. * Experience generating documentation for software platforms, APIs, and hardware products. Experience authoring API documentation using tools like Swagger or Postman is a huge plus. * Mastery of technical writing methodologies and best practices, including information architecture and content organization. * An innate skill for conveying highly technical concepts in a manner readily accessible to diverse audiences, ranging from engineers to end-users. * Proven track record of efficiently managing multiple projects simultaneously, meeting stringent deadlines, and proactively communicating progress. * Familiarity with content management systems, version control, and collaboration tools (e.g., Git, Confluence, SharePoint). * Portfolio showing exceptional documentation samples. **The Perks of Joining Us:** * Competitive salary package that rewards exceptional contributions. * Comprehensive health benefits encompassing medical, dental, and vision coverage. * Generous paid time off to promote a healthy work-life harmony. * Options for both on-site work in Sacramento, CA, along with flexible remote work alternatives. * Matching 401(k) plan to secure your financial future. * Opportunities for constant professional enrichment, skills enhancement, and career advancement. * Engaging workplace environment with a collaborative and supportive team culture.Sacramento, CARemote & On-siteContractor$70,000 - $90,000 yearlyTechnical Writing & Bloggingabout 2 months ago
- Our Irvine, California based firm is currently seeking a diligent and experienced Technical Writer to produce high-quality documentation that contributes to the overall success of our products. As a Technical Writer with our team, your core task will be to translate intricate technical details into clear, concise, and easily digestible content for both technical and non-technical audiences. If you possess a knack for explaining complex concepts and a solid grasp of software development lifecycles, we encourage you to apply. **Key Contributions:** * Craft and maintain comprehensive technical documentation, including user manuals, API references, and troubleshooting guides. * Collaborate with software developers, engineers, and product managers to understand project requirements and technical specifications. * Transform technical information into user-friendly and technically accurate content. * Employ diverse methods such as interviews, hands-on experience with products, and research to gain thorough insight into technical subjects. * Develop and maintain a robust documentation library accessible to both internal and external users. * Update documentation regularly to reflect product enhancements and resolve user feedback. * Work closely with the quality assurance team to ensure documentation accuracy and consistency. * Participate in documentation reviews and revise content based on reviewer feedback. * Adhere to established documentation standards and guidelines. * Research, create, and maintain release notes for software updates. **Necessary Abilities:** * Proficiency in technical writing principles and practices. * Demonstrated ability to create effective and user-centered technical documentation. * Working knowledge of software development methodologies and technical terminology. * Superior written and verbal communication skills. * Aptitude to collaborate with diverse teams and adapt to shifting priorities. * Exceptional attention to detail and organizational skills. * Competency with documentation tools such as Confluence, Markdown, and version control systems. * Capability to thrive in a fast-paced, dynamic setting. * Experience in conducting research and interviewing subject matter experts. * Familiarity with content management systems and processes. **Advantages of Joining Us:** As a contractor with our organization, you'll receive competitive hourly compensation, based upon your professional expertise and the project scope. Flexible work hours allow you to better manage your time and strike a healthy work-life balance. You’ll contribute directly to crucial projects and influence product advancement. Expand your proficiency with new technologies in a cutting-edge environment, engaging in collaborative teamwork with highly proficient individuals. We prize innovation and creativity, offering possibilities for individual impact and career advancement within our growing technical landscape. Our focus on supporting talent encourages prolonged learning and expertise development, strengthening your long-term professional success. Work with us and be part of a vibrant team crafting the upcoming generation of technical brilliance right here in Irvine.Irvine, CAOn-siteContractor$45-$65 per hourTechnical Writing2 months ago
- Our team is looking for a dynamic and detail-oriented individual to take on the role of Technical Content Specialist, specifically to support the creation and maintenance of our comprehensive API documentation in Laredo, TX. If you possess a knack for distilling complex technical information into easily digestible content, then this could be the perfect contract opportunity for you. **Role Focus** We're seeking someone who can work collaboratively with our engineering and product teams to translate technical specifications into clear, concise, and accurate documentation. Your work will directly contribute to enhancing the user experience for developers interacting with our platform. **Key Responsibilities** * Developing and updating API documentation, SDK guides, and code samples. * Working closely with developers to understand new features and translate them into technical content. * Creating conceptual overviews, tutorials, and how-to guides. * Ensuring consistency and accuracy across all technical documentation. * Collaborating with cross-functional teams, including engineering, product management, and support, to gather information and insights. * Contributing to the overall content strategy for our developer resources. * Maintaining and improving the style guide for technical documentation. * Staying up-to-date with the latest industry trends and documentation best practices. * Actively seeking feedback on existing documentation to identify areas for improvement. * Participating in documentation reviews and contributing to content quality assurance. **Candidate Profile** You're likely someone with a passion for technology and a strong writing ability, with bonus consideration for understanding API interactions. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering exceptional technical content, we encourage you to apply. An ideal candidate might have these additional characteristics: * Solid background in technical writing or related field, emphasizing developer documentation. * Knowledge of API concepts (REST, SOAP) and documentation tools (Swagger, Postman). * Ability to understand and write code samples in various programming languages (Python, JavaScript, etc.). * Excellent communication skills, both written and verbal. * Strong attention to detail and ability to work independently. * Ability to manage multiple projects and meet deadlines. * Strong problem-solving and analytical skills. **Engage with Us!** We believe in fostering a collaborative environment where your contributions are valued and recognized. The contractor will work mostly on-site but with hybrid flexibility and some part-time flexibility, giving you balance between office collaboration and personal life. In addition to compensation, we provide resources and a support network. Please express your interest in our API Technical Content Specialist Role in Laredo, TX, if this sounds like a match!Laredo, TXOn-site / HybridContract, Part-time$45 - $60 per hourTechnical Content Specialist2 months ago
- Our Chicago-based tech company seeks a seasoned Technical Writer specializing in crafting clear, concise documentation for our suite of sports data analytics platforms. You'll work closely with our development and product teams to create user manuals, API documentation, tutorials, and troubleshooting guides that empower users to maximize the value of our sports intelligence tools. **Primary Responsibilities** * Develop and maintain comprehensive documentation for our sports data APIs, ensuring accuracy, completeness, and ease of use. * Create user manuals and training materials that guide users through the features and functionality of our data analytics platforms. * Collaborate with developers, product managers, and customer support to gather information and understand user needs. * Write clear, concise, and engaging content that is accessible to both technical and non-technical audiences. * Maintain a consistent style and tone across all documentation. * Participate in the documentation review process, providing feedback on content, clarity, and accuracy. * Stay up-to-date on the latest trends in technical communication and sports analytics. * Manage the documentation repository, ensuring that all content is organized and easily accessible. **What You Bring to the Table** * A proven track record in technical writing, specifically within a software or technology context. * Experience documenting APIs and SDKs, showcasing proficiency in data formats and communication protocols. * An aptitude for absorbing technical concepts, distilling them into easily digestible materials. * Exceptional writing and communication skills, with a keen eye for detail and precision. * Familiarity with documentation tools and platforms (e.g., Markdown, Git, Confluence). * A solid foundation in information architecture and content strategy. * A love of sports and understanding of the data-driven landscape of professional sports. * Bachelor's degree in English, Technical Communication, Computer Science, or a related field. **Perks of Joining Our Team** * A front-row seat in the evolving world of sports data analytics, influencing how teams make decisions. * A hybrid work environment that balances the energy of in-person collaboration with the flexibility of remote work. * Comprehensive health, dental, and vision insurance for peace of mind. * Generous paid time off to recharge and enjoy life outside of work. * Opportunities for professional development and continuing education in technical writing and sports technology. * A vibrant company culture where you're part of a growing, close-knit family. * Access to company-sponsored sports leagues and tickets to professional games in the Chicago area. Soak in the winning atmosphere! **What to Expect From Us** We're a tight-knit group of data enthusiasts, former athletes, and sports aficionados that value high-quality documentation. Your documentation directly impacts the success of our client relationships by lowering support costs and decreasing user friction. You'll see measurable impact from your output, quickly, and your opinions will have an impact. If this sounds like your type of challenge, we look forward to reviewing your application!Chicago, ILOn-site, RemoteFull-time$75,000 - $95,000 per yearTechnical, Sports Writing2 months ago