97 jobs found
- We're a forward-thinking technology company situated right in the heart of Greensboro's burgeoning tech scene. Our dedication is focused on delivering cutting-edge solutions to our clients, and to make that happen, we're looking to expand our team of skilled technical communicators. As our new **Technical Writer Greensboro NC**, you'll play a crucial role in crafting clear and concise documentation that empowers users and facilitates seamless interaction with our complex systems. We need someone who understands the nuances of technical writing and can translate complicated technical details into user-friendly instructions. If you're detail-oriented, have a knack for understanding complex systems, and love helping people learn, we'd like to hear from you! **Your Contributions: Essential Functions** * Development and maintenance of comprehensive documentation for our suite of software products, covering user manuals, API documentation, release notes, and knowledge base articles. * Collaboration with software engineers, product managers, and QA testers to gather information and gain a profound understanding of our technologies. * Organization and restructuring of pre-existing documentation to improve clarity and readability. * Creation of supporting materials, like diagrams, flowcharts, and instructional videos, to better support the content. * Adherence to established documentation standards and style guides to ensure consistency across all our communications. * Participation in the planning and scheduling of documentation projects, meeting all given deadlines. * Solicitation of user feedback and iterative revision of documentation to optimize its accuracy and usefulness. * Maintenance of the documentation repository to ensure effortless access and efficient version control. **Needed Talents & Background** * Background in Technical Communication, English, Computer Science, or a related field. * Demonstrated experience in writing and editing technical documentation, with a strong portfolio of relevant samples. * Familiarity with software development methodologies, including Agile and Waterfall. * Familiarity with documentation tools such as Confluence, MadCap Flare, or similar systems. * Strong proficiency in creating illustrations and graphics to supplement technical content. * Excellent grasp of grammar, spelling, and punctuation. * Exceptional communication and interpersonal capabilities, allowing seamless integration with diverse teams. * Experience with source code management and version control systems, such as Git. * A proactive mindset focused on continuous improvement and learning new technologies quickly. **What We Offer: Professional Advantages** * Competitive salary and benefits package including healthcare, dental, and vision insurance. * Significant paid time off to support work/life balance. * Opportunities for professional development and career advancement within a growing tech company. * A collaborative and inclusive work environment that values creativity and innovation. * The chance to work on projects that make a real difference to our users and to Greensboro’s growing technical landscape. * Flexible work arrangements, including remote work options, to accommodate your needs. **Be Part of Our Tech Expansion!** This is more than a technical writing job. It’s a chance to contribute to a leading company within Greensboro’s rapidly evolving technical field. It's also an opportunity to use your skill cultivation to impact real users around the world. With significant opportunities for personal growth, an ideal professional journey, and an encouraging company culture, there is a path to a future for you, here. Join us!Greensboro, NCOn-site, RemoteContractor, Full-time$60,000 - $85,000 yearlyTechnical Writing20 days ago
- Our mission-driven organization seeks a diligent and versatile Content Architect to spearhead our efforts in distilling complex programmatic information into engaging and accessible resources for the New York City community. The ideal candidate merges technical prowess with a storyteller's flair, enabling us to extend our outreach and optimize understanding of the services we provide. This role blends content generation, management, and strategy, offering ample opportunities for innovation in a vital city. If you possess a blend of curiosity, attention to detail, and a sincere passion for simplifying the sophisticated, we encourage you to explore how you can serve a pivotal role with our team. **Crafting Informative Narratives** This central function entails taking complex concepts regarding program execution and translating these ideas into blog posts, online guides, and various resources digestible to our constituents. It's not simply about conveying the bare minimum facts but ensuring the context is properly tailored for maximum readability and user comprehension. Examples would include but not be limited to: 1. Concisely explain technical program methodologies through visually rich infographics. 2. Craft step-by-step guidebooks and resource documentation for user onboarding. 3. Work with multiple stakeholders and experts to identify crucial messaging opportunities and insights. **Information Architecture Leadership** You will influence how data is structured, categorized, and retrieved to maintain optimal functionality. This entails regular audits of documentation, implementing versioning best practices, and staying ahead of content drift to verify information remains factual, relevant, and valuable for years. * Overseeing all internal knowledge archives related to company processes. * Refining SEO optimization to make resources easily discovered within New York's diverse web sphere. * Designing taxonomy schemes and nomenclature guides tailored toward content consumers. **Essential Knowledge and Skillset** The applicant should offer practical expertise related to web development technologies, understanding information architecture practices, with a background in communications. * Background knowledge regarding HTML and CSS fundamentals preferred. * Proven capability in developing and administering document control methodologies. * Outstanding written communication skillset focused toward multiple target groups. * Prior hands-on involvement generating user resources and documentation. **Compensation and Benefits Profile** We offer a competitive compensation scheme aligned with non-profit organizational structures, highlighting our strong dedication to enabling growth via: * Competitive salary and health benefits packages with options focused on local New York healthcare groups. * Commitment toward career enrichment possibilities, with stipends allocated toward regional courses. * PTO includes flex-time and compassionate off-days. Join our fast-moving culture dedicated to delivering vital initiatives and impactful results in this one-of-a-kind cityscape. If these prospects appeal to you, we wish to hear your narrative!New York City, NYRemote, HybridContractor, Full-time$70,000 - $90,000 yearlyWeb Content, Technical20 days ago
- Calling all technical documentation specialists in the Austin area! Our team is on the hunt for a dedicated contractor to help us scale our documentation efforts. This is an amazing chance to significantly shape the knowledge base for our cloud-native security platform. **The Core Mission** Your main objective: make complex technology simple for everyone. You'll break down the functionality of our advanced system through clear, concise, and highly informative documentation. Collaboration with our engineering and product teams is key to create content that reflects real-world use cases. Think about producing API documentation, user guides, troubleshooting workflows, and maybe even some interactive tutorials. **Main Responsibilities** * Produce and manage technical documentation for our flagship security platform * Cooperate with engineering and product stakeholders to accurately capture features and workflows * Write detailed guides for different user skill levels (basic to advanced) * Organize and maintain documentation archives with consistent formatting * Revise documentation through user input and version releases * Follow style guides to have standardized, clean outputs. **What Makes You the Ideal Candidate?** * Deep knowledge of software development methodologies and architecture * Background using Confluence, Git, and other doc tools * Solid grasp of cloud services (AWS, Azure, GCP). * Capability to communicate with internal and external team members effectively. * Bonus if you've had field experience or have contributed to large open-source projects * Comfort with remote collaboration, contributing to code documentation, and creating interactive demonstrations **The Academic Angle** An academic background in computer science, engineering, or technical communication isn't necessary, but strongly favored. You should have an intellectual foundation that highlights problem-solving and creative insight. **Perks of Joining Our Team (Contractor Edition)** * Competitive hourly rates * Complete location flexibility * Be a pivotal part of a high-growth, venture-backed Austin firm * Lots of latitude to manage projects independently * Experience scaling tech content in a real-world startup setting * Chance to grow quickly as the documentation platform improves **Our Austin Culture** We balance ambition with the "Keep Austin Weird" approach. We foster an environment where work and life seamlessly blend to promote high value outputs. A lot of the team can be found near Zilker Park or one of the city's incredible food trucks in the evenings, and even on weekends! If that vibe appeals to you, come join our fast-growing cloud-native security firm. This contractor role is perfect if you are a technical writer looking for the next big challenge to grow from and contribute to! Jump in and help us create clear content to take our team to the next level!Austin, TXRemote, HybridContractor$45 - $65 per hourTechnical21 days ago
- Our growing e-learning platform needs a talented content creator to develop engaging and informative materials for our expanding curriculum. We are not your typical learning site; we're creating immersive, interactive experiences that help students truly connect with the subject matter. If you're passionate about education, love crafting compelling narratives, and thrive in a fast-paced environment, we want to hear from you. As our part-time content creator in Tampa, FL, you’ll collaborate with subject matter experts and instructional designers to bring our vision to life. This is a hybrid role offering the flexibility of remote work mixed with in-office collaboration. **Responsibilities: Content Creation & Enhancement** * Develop clear, concise, and engaging educational content, including scripts, articles, interactive exercises, and quizzes. * Adapt existing content to various formats (video, audio, text) to optimize for different learning styles. * Collaborate with instructional designers to create visually appealing and effective learning materials. * Conduct thorough research on assigned topics to ensure accuracy and relevance. * Proofread and edit content for grammar, style, and consistency. * Contribute to brainstorming sessions to develop innovative content ideas. * Ensure all content aligns with our brand voice and educational standards. * Implement SEO best practices in all written content to improve search visibility. * Track content performance metrics and make adjustments as needed. **Attributes We Value** * A knack for simplifying complex information and making it accessible to a wide audience. * Excellent writing, editing, and proofreading skills. * Familiarity with instructional design principles and e-learning methodologies. * The ability to work independently and as part of a collaborative team. * A strong understanding of SEO principles and best practices. * A proactive and solution-oriented mindset. * Exceptional time management skills and the ability to meet deadlines. * A passion for education and a commitment to creating high-quality learning experiences. **Qualifications We Admire** * Proven expertise in content creation, copywriting, or related field. * Experience creating educational content or working in the e-learning industry. * Working knowledge of SEO tools and techniques. * Bachelor's degree in English, Journalism, Education, or a related field is favored. * Portfolio of writing samples showcasing diverse writing styles and content types. **Benefits of Joining Our Squad** * Flexible work arrangements (hybrid remote model). * A creative and collaborative work environment. * Opportunities for professional development and growth. * Competitive compensation package. * A chance to make a real impact on the lives of learners around the world. * Paid time off and holidays. * Employee discounts on our e-learning courses. **Our Dedication to Your Journey** We believe in investing in our team members' well-being and career growth. In addition to a competitive salary and benefits package, we offer ample opportunities for professional development, mentorship, and advancement. We foster a collaborative and supportive work environment where your ideas are valued and your contributions are recognized. Our team is a diverse group of talented individuals who are passionate about education and committed to creating high-quality learning experiences for students around the world. We celebrate a welcoming and inclusive culture and are excited to explore your application!Tampa, FLHybrid/RemotePart-Time$20 - $25 per hourContent Marketing & Technical21 days ago
- Our expanding educational resource team seeks a seasoned content strategist to develop engaging and informative materials across multiple platforms. We are looking for a contractor who excels at crafting compelling narratives that resonate with diverse learning styles and technical knowledge levels. As a Content Strategist in St. Paul, MN, you will work closely with subject matter experts and instructional designers to map out learning pathways, define content requirements, and ensure consistency in voice and messaging. The role requires a balance of creative vision and practical execution. **Key Responsibilities** * Conduct comprehensive content audits and gap analyses to identify opportunities for improvement. * Develop and execute content strategies aligned with overall organizational goals and learning objectives. * Collaborate with cross-functional teams to define content requirements, target audiences, and success metrics. * Create content calendars and manage the production pipeline to ensure timely delivery of high-quality materials. * Optimize content for search engines and other discovery platforms to maximize reach and impact. * Maintain a style guide and ensure consistency in voice, tone, and branding across all materials. * Measure and analyze content performance to identify areas for improvement and inform future strategies. **What We are Looking For** * A seasoned professional background in content strategy, instructional design, or a related field. You probably spent a good time creating some technical content, and know the nuances of how content should be consumed based on the topic. * Strong understanding of learning principles and instructional design methodologies. * Hands-on expertise in content management systems (CMS) and other content creation tools. * Exceptional communication, collaboration, and project management skills. * Analytical mind and the ability to use data to inform content decisions. * A genuine passion for learning and education. * Professional development should showcase an ever improving style of understanding. **Why Join Us?** * Flexible work arrangement (remote or hybrid options available) * Collaborative and supportive work environment. * Opportunity to make a meaningful impact on education. * Competitive compensation based on experience and qualifications. * Chance to work with a talented and dedicated team. * Engage with the local St. Paul education ecosystem.St. Paul, MNHybrid/RemoteContractor$60,000 - $80,000 per yearContent Marketing & Technical21 days ago