97 jobs found
- Our company, a rapidly expanding technology firm based in the vibrant city of Miami, seeks a meticulous and insightful Technical Writer. With a robust increase in our user base and a commitment to providing clear, accessible documentation, we require a talented individual to transform complex software concepts into user-friendly guides and tutorials. As our new Technical Writer in Miami, your primary focus will involve crafting comprehensive documentation suites for our suite of SaaS products. You will collaborate directly with software developers, product managers, and user experience (UX) designers to ensure accuracy and clarity. This is an exciting opportunity to shape the user experience and help drive customer satisfaction through accessible technical communication. *Your day-to-day will include:* 1. *Documentation Creation:* Produce detailed user manuals, API documentation, installation guides, and troubleshooting resources. 2. *Content Updates:* Regularly update existing documentation to reflect changes in software functionality and user feedback. 3. *Collaboration:* Work closely with development teams to understand software functionalities and ensure technical accuracy. 4. *User Research:* Conduct user interviews and analyze feedback to improve documentation clarity and effectiveness. 5. *Style Guide Maintenance:* Adhere to and contribute to our internal style guide to maintain consistency across all documentation. 6. *Training Materials:* Develop and deliver training materials for internal teams and end-users. *Core requirements for this position include:* * A proven industry background in technical writing, ideally with a focus on SaaS or software products. * Mastery of technical writing principles, including information architecture and content structuring. * Proficiency in using documentation tools and platforms (e.g., Confluence, MadCap Flare, or similar). * A robust understanding of software development methodologies. * Excellent communication skills, with the ability to convey complex technical concepts to a diverse audience. * A collaborative spirit, with the ability to work effectively in a team environment. *Nice-to-haves:* * Experience in creating video tutorials and interactive documentation. * Familiarity with agile development methodologies. * Knowledge of localization best practices. *Benefits you'll enjoy:* * *Competitive Salary:* Attractive base pay commensurate with experience. * *Health & Wellness:* Comprehensive medical, dental, and vision coverage. * *Paid Time Off:* Generous vacation, sick leave, and holidays. * *Professional Development:* Opportunities for training and professional certifications. * *Remote Work Options:* Ability to work remotely, with occasional on-site meetings. * *Company Perks:* Team-building activities, company-sponsored lunches, and social events. At our company, we celebrate diversity and inclusivity. We are committed to providing an environment where every team member feels valued and supported. Our culture is centered around collaboration, continuous improvement, and customer satisfaction. Miami is not just our location; it's part of our identity, and we embrace the unique spirit of the city in our work and culture. The successful candidate will contribute to this positive atmosphere and play a vital role in enhancing our technical communications.Miami, FLRemote / HybridFull-time$70,000 - $90,000 yearlyTechnical Writing / Content Marketingabout 1 month ago
- We are expanding our team and searching for a seasoned Technical Blogger to help us deliver clear, concise, and compelling documentation and articles for our SaaS product. This is a fantastic opportunity to leverage your technical acumen and writing prowess to educate and engage our user base in Sacramento, CA. **Crafting Technical Narratives** As a Technical Blogger, you will translate complex software functionalities into easily digestible content, including how-to guides, troubleshooting articles, and detailed product descriptions. Your mission is to bridge the gap between our software's capabilities and our users' understanding, empowering them to maximize their experience. **Key Responsibilities** * Develop and maintain a content calendar to ensure a steady stream of fresh, engaging blog posts. * Collaborate with the engineering and product teams to stay abreast of new features and updates. * Write clear, accurate, and engaging technical blog posts that cater to both novice and expert users. * Create supporting visuals (screenshots, diagrams, videos) to enhance understanding and engagement. * Optimize content for search engines (SEO) to improve visibility and attract organic traffic. * Monitor blog performance metrics and iterate on content strategy based on user feedback and analytics. * Participate in community forums and respond to user queries to establish thought leadership. **Your Expertise Profile** * Proven experience in technical writing or a related field. * Solid grasp of SaaS products and technology. * Excellent written and verbal communication skills. * Familiarity with SEO best practices and content management systems (CMS). * Ability to explain intricate technical concepts in a simple, engaging manner. * A portfolio showcasing your technical writing skills and versatility. **Added Pluses** * Understanding of coding languages and software development workflows is a huge plus. * Active participation in technical writing communities is desired. **Compensation & Perks** This contract role offers competitive pay and the freedom to work remotely. We value our contractors and provide opportunities for learning and growth. Enjoy a collaborative environment where your contributions are valued. **Our Investment in You** We believe in investing in our team members' ongoing expertise. Benefit from resources and support for attending conferences, professional development courses, and workshops. Stay ahead in the ever-evolving SaaS space. **Commitment to Teamwork** Become part of a collaborative atmosphere where your insights are welcomed and your growth is supported. We promote a culture of ongoing feedback, celebrating victories, and learning from obstacles. **Community Focus** We actively engage with Sacramento's tech ecosystem and encourage our contractors to participate in local tech gatherings, seminars, and professional associations. We are deeply committed to giving back to the communities where we operate. **Remote Flexibility** Enjoy the adaptability of remote work with this contract opportunity. Work efficiently from the comfort of your home office and create a schedule that fits your lifestyle. **How to Stand Out** In your application, provide examples of your most effective technical writing projects, explaining the difficulties you addressed and the effect your articles had. Tell us about your proficiency with SEO strategies and your talent for engaging diverse user groups.Sacramento, CARemoteContractor$35 - $55 per hourTechnical & Blog Writingabout 1 month ago
- We're on the hunt for a versatile Technical Writer to bolster our growing Fresno-based team. Our client base is rapidly expanding, leading to an increased demand for comprehensive and accessible documentation. If you're passionate about transforming complex technical information into user-friendly guides and tutorials, this could be your next career apex. **Essential Functions & Practical Duties** * Compose, revise, and oversee a variety of technical documentation, encompassing user guides, API documentation, and internal knowledge base articles. * Work hand-in-glove with our engineering and product development teams to fully grasp product functionalities and nuances. * Make complicated topics easier by using visual aids like diagrams, illustrations, and flowcharts. * Ensure consistency, accuracy, and adherence to the company's style guide across all documentation. * Routinely update and maintain existing documentation to reflect the latest software updates and feature enhancements. * Gather and assess user feedback to identify areas for improvement in our documentation resources. **Qualifications & Demonstrated Proficiencies** * A scholastic preparation in English, Technical Writing, Computer Science, or a closely related discipline. * Proven practical mastery in technical writing, particularly within a software development environment. * Familiarity with documentation tools and platforms, such as MadCap Flare, Confluence, and Git. * Proficiency in clarifying intricate technical concepts into digestible information for a broad audience. * Exceptional command of the English language, featuring polished written and verbal skills. * A penchant for independent work, time management, and collaborative project involvement. **Virtues We Value** * Genuine excitement for exploring new technologies and swiftly assimilating information. * Superb problem-solving skills and an eagle-eye for detail. * A desire to function well as part of a small team while upholding individual ownership of tasks. * Versatility in dealing with concurrent project requirements. **Perks of Joining Us** * Flexible scheduling options, including both remote and on-site opportunities in Fresno. * A competitive compensation package accompanied by complete health, vision, and dental coverage. * Substantial opportunities for professional development and career growth inside our thriving organization. * Generous paid time off, empowering you to sustain a healthy work-life dynamic. * A tight-knit, inclusive work culture that embraces creative concepts and ongoing learning. This position presents an opportunity to make a significant impact by shaping our technical content strategy and supporting our clients' success. We're looking for someone driven, insightful, and prepared to take on the challenges of our growing organization.Fresno, CARemote / On-siteContractor$65,000 - $85,000 per yearTechnical Writing & Copywritingabout 1 month ago
- Our team needs a sharp technical writer in the Phoenix area to transform complex engineering information into easily understandable documentation. We’re a leading provider of industrial automation solutions, and our growing product line requires clear, concise, and user-friendly manuals, guides, and training materials. If you thrive on simplifying complexity and have a knack for translating technical jargon into plain English, we want to hear from you. **Your Role in Our Innovation:** * Produce and revise comprehensive user manuals for our cutting-edge automation equipment. * Develop online help resources and tutorials that enhance the customer experience. * Collaborate with engineers and product managers to fully grasp product features and functionalities. * Maintain a documentation library to ensure all materials are accurate and up-to-date. * Work closely with our content marketing team to align technical content with overall marketing strategies. **A Few Ways to Make an Impact:** * Significant experience crafting technical documentation in a manufacturing or engineering environment. * Proficiency with documentation software and tools, such as MadCap Flare or similar. * An understanding of instructional design principles and adult learning methodologies. * Exceptional attention to detail and a commitment to accuracy. * Proven capacity to operate both independently and in cooperation with technical personnel. **What Makes You a Standout Candidate:** * Familiarity with version control systems (e.g., Git). * Background or coursework in technical communication, engineering, or a related area. * A portfolio exhibiting diverse technical writing samples. * Knowledgeable with SEO for technical documentation to improve online visibility. * Capability to adapt your writing style to suit different audiences and media. **Life at [Company Name]:** We believe that employee satisfaction leads to customer satisfaction. That's why we offer competitive salaries, complete with comprehensive health benefits, generous paid time off, and professional development opportunities. Our company encourages a cooperative work culture where innovation is rewarded. We have team-building events, ongoing training programs, and flexible work arrangements when possible. Our Phoenix location offers an accessible commute with nearby light rail and abundant local lunch spots. **Our Commitment to Growth and Sustainability:** We support ecological stewardship in all facets of our organization and aim for sustainable solutions. Our team is active in Phoenix community projects, which encourages diversity and inclusion in the workplace. Join us to create advanced automated technology while also having a meaningful impact.Phoenix, AZRemote/HybridFull-time$70,000 - $90,000 per yearTechnical & Content Marketingabout 1 month ago
- Our team needs a detail-oriented technical communicator in the heart of New York City! As a technical writer on our team, you'll transform complex information into easily digestible content, focusing on user guides, API documentation, and developer tutorials. This role, with its remote-first flexibility, allows you to live and work where you feel most productive, embodying a true work-life balance in a dynamic landscape. Join our ranks as we enhance the clarity and usability of our technical offerings. **Primary Tasks & Responsibilities** * Develop comprehensive documentation: Produce API documentation, user manuals, and developer tutorials. Every piece should address real user scenarios. * Collaborate across teams: Work closely with software engineers, product managers, and support staff to understand technical details. * Refine existing content: Continuously review and improve the existing knowledge base for accuracy and usability. * Maintain document standards: Ensure all documents comply with established style guides and formatting standards. * Engage in usability testing: Facilitate usability testing sessions and apply the feedback to document improvements. **Skills We Prize** * Scholarly preparation in technical communication, English, or a related field. A robust learning foundation can substitute formal education. * A career path exhibiting at least 2 years of direct experience in technical writing, specifically around API documentation or software user guides. * Practical knowledge of document management systems and version control tools. We love specialists with experience using tools like Git or Confluence. * Exceptional prowess in writing and editorial processes, with a keen attention to detail. * An intellectual foundation built on technical competence. We need someone who's familiar with coding principles and API structures. **Cultural Resonance** At our firm, we champion innovation through a lens of inclusivity. Every squad member’s contribution echoes throughout the company, from refining strategies to amplifying our collective insights. We're building a collaborative and communicative environment where individuals are empowered and originality flourishes. **Elegible Compensation** * Remote work: Freedom to collaborate effectively, no matter where life takes you. * Premium Health: Coverage starts from your first day. * Continuous Development: Gain unlimited access to thousands of courses and educational materials that support your professional evolution. * Vigorous PTO: A generous PTO plan including holidays, personal time, and vacation, promoting relaxation, recuperation, and enrichment.New York City, NYRemoteFull-time, Part-time$60,000 - $80,000 per yearTechnical and Blog Writingabout 1 month ago