242 jobs found
- Our expanding analytics firm seeks a diligent and adaptable technical writing expert. Here in Minneapolis, we're tackling some of the most exciting challenges in data visualization and predictive modeling. This role isn't just about writing manuals; it's about simplifying complexity and empowering our clients to leverage the full potential of our products. **Demystifying Data: Your Central Objective** At its core, your mission will involve translating sophisticated algorithms and systems into intuitive, user-friendly documentation. You'll be the bridge between our development team and our diverse client base, ensuring seamless understanding and effective utilization of our proprietary tools. **Key Areas of Focus:** 1. **Technical Documentation Production:** You will meticulously craft and revise user guides, API documentation, release notes, and troubleshooting guides. Prior experience using markup languages such as Markdown, Restructured Text, or similar for version control is very beneficial. 2. **Collaboration Across Departments:** Regularly engage with software engineers, data scientists, product managers, and customer support teams to ensure accuracy, clarity, and completeness of all technical resources. Expect to facilitate frequent feedback sessions. Our firm thrives on team work. 3. **Information Architecture Enhancement:** Devise intuitive documentation structures, content categorization strategies, and search functionalities to optimize user accessibility and knowledge retrieval. A knack for UI/UX for documentation is strongly valued. Minneapolis is a hot bed for firms focusing on user interface and experience. 4. **Training Content Creation:** You will conceptualize and create engaging training materials, video tutorials, and webinars to assist users in grasping essential functionalities and advanced techniques. Familiarity with content authoring tools such as Articulate Storyline, Camtasia, or Adobe Captivate is preferred. We support our employees with industry relevant education courses. **Desired Skills & Background** * A robust understanding of data analytics principles and statistical concepts is essential. Solid practical foundation in mathematical or programming domains is extremely helpful. Degree level experience in either a quantitative scientific or computer related program desired. * Experience with API documentation tools, such as Swagger or Postman. * Demonstrable competency in crafting clear, accurate, and concise technical documents. Our writing is thorough yet accessible to individuals from diverse academic and professional origins. * Skill in presenting sophisticated ideas in a clear, logical, and engaging way. Excellent command of the English language, both written and verbal, is very important. * A proactive mindset, an aptitude for self-directed research, and a zeal for continuous knowledge acquisition are highly valued. Our technical landscape is always rapidly adapting. **Employee Rewards** We offer a benefits package tailored to support your health, financial security, and professional development: * **Health & Wellness:** Comprehensive medical, dental, and vision insurance plans. Gym membership reimbursements to keep you healthy and active. * **Financial Perks:** 401(k) retirement savings plan with company match, stock options (depending on position level), performance-based bonuses to award excellence, employee referral bonuses. * **Growth Potential:** A commitment to your ongoing professional learning through sponsored conferences, certification programs, and internal training resources. We want you to always have fresh insights! * **Work-Life Balance:** Generous paid time off (PTO) policy, paid holidays, flexible work arrangements, including remote options, and parental leave benefits. We believe that our documentation is more than just instructional content; it's a pivotal facet of the user experience and brand loyalty. Join our team in Minneapolis and play a key role in making data accessible and impactful for everyone. We believe that analytics can solve challenges!Minneapolis, MNRemoteFull-time / Freelance$60,000 - $85,000 per yearTechnical Writing / Copywritingabout 1 month ago
- We are looking for a sharp and versatile freelance technical writer in Lubbock, TX, who excels at turning complex technical information into clear, concise, and user-friendly documentation. Our growing client base requires high-quality manuals, guides, and online help resources that are accessible to a wide range of users. If you are a self-starter with a passion for technology and a knack for explaining intricate concepts, we encourage you to apply. **Your Assignments** * Develop comprehensive technical documentation for software applications, hardware products, and web-based systems. * Craft user manuals, installation guides, API documentation, troubleshooting guides, and other technical resources. * Work closely with engineers, product managers, and customer support teams to gather information and ensure accuracy. * Revise and update existing documentation to reflect product enhancements and changes. * Maintain a consistent voice and style across all documentation projects. * Incorporate visual aids, diagrams, and screenshots to enhance clarity. * Ensure all documentation adheres to industry standards and regulatory requirements. * Contribute to the development of style guides and documentation processes. * Manage multiple projects simultaneously, meeting deadlines and maintaining quality. **Skills Needed** * Proven expertise as a technical writer, creating documentation for technical audiences. * Ability to understand and explain complex technical concepts in clear, concise language. * Familiarity with documentation tools and technologies, such as MadCap Flare, Confluence, or similar platforms. * Proficiency in creating diagrams and visual aids using tools like Visio or Lucidchart. * Strong attention to detail and commitment to accuracy. * Ability to work independently and as part of a collaborative team. * Excellent communication and interpersonal skills. * Knowledge of industry standards for technical documentation. * An understanding of SEO principles as they apply to online documentation is an advantage. * Familiarity with agile development methodologies. **Benefits of this Arrangement** * Competitive hourly rate, commensurate with qualifications and experience. * Flexible work schedule and the option to work remotely. * Opportunity to collaborate with a diverse team of professionals. * Chance to enhance your skillset and contribute to high-impact projects. * Professional growth opportunities within a dynamic organization. **A Hub City Focused Collaboration** Our team highly values collaboration and quality documentation. We encourage innovation, ownership, and clear communication. This position will be fully remote but the applicant should be aware of, and in alignment with the cultural aspects of the Lubbock community. We're looking for a freelancer who’s eager to improve the comprehension of technical concepts for both our teams, and our client user base. Our company's mission is to foster technology understanding by promoting documentation access, and knowledge proliferation, to clients of all technical aptitudes. If you’re eager to bring clarity to technology processes, this freelance role is your chance to make a difference.Lubbock, TXRemoteFreelance$35 - $55 per hourTechnical Writingabout 1 month ago
- Join our innovative marketing team in Miami, FL, and help us revolutionize the way businesses connect with their target audiences. We need a Technical Writer who can craft clear, concise, and engaging documentation for our cutting-edge SaaS platform. As a Technical Writer, you will translate complex technical concepts into user-friendly guides, tutorials, and API documentation. You’ll play a key role in ensuring our users have a seamless experience navigating our platform. **Primary Responsibilities** * Develop and maintain comprehensive documentation for our SaaS platform, including user manuals, API references, and troubleshooting guides. * Collaborate with engineers, product managers, and customer support teams to gather information and ensure accuracy. * Write clear, concise, and user-friendly content that simplifies complex technical concepts. * Create tutorials, how-to guides, and video scripts to help users understand and use our platform effectively. * Maintain style guidelines and documentation standards. * Gather feedback from users and internal stakeholders to improve documentation. * Participate in product testing to identify documentation needs. * Keep up-to-date with the latest industry trends and documentation tools. **Skills That Shine** * A background in computer science, technical communication, or a related field is highly desired. * Practical expertise in technical writing, including experience documenting SaaS platforms or software applications. * Ability to write clear, concise, and user-friendly content. * Familiarity with API documentation tools (e.g., Swagger, Postman). * Ability to collaborate effectively with cross-functional teams. * Strong attention to detail and commitment to accuracy. * Experience with version control systems (e.g., Git). * Exposure to agile development methodologies. * A flair for translating complex concepts into accessible language. **Perks of Joining Our Team** * Competitive compensation package, including salary, health insurance, and paid time off. * Opportunities for professional growth and development. * A collaborative and innovative work environment. * The chance to make a significant impact on the user experience of our platform. * We love dogs – bring yours to work! (Pet-friendly office). * Team-building activities and social events to foster a strong sense of community. Enjoy a company culture focused on employee well-being and a supportive work-life balance. **What Makes You a Great Fit** You are a passionate and dedicated technical writer who enjoys simplifying complexity. You're driven by the desire to help users succeed and appreciate working in a collaborative, forward-thinking environment. Bonus points if you’ve ever written documentation about API integrations. With your passion for innovation and a knack for distilling complex concepts into digestible content, you are perfectly positioned to become a key contributor in Miami's thriving technology ecosystem.Miami, FLOn-siteFull-time$70,000 - $90,000 yearlyTechnical, Marketingabout 1 month ago
- We're a data-driven marketing firm in Albuquerque, and we need a talented Email Marketing Specialist to join our growing team. If you're a technically inclined email marketing expert with a knack for crafting compelling narratives and optimizing campaigns for peak performance, we encourage you to apply! This role blends technical proficiency with creative flair, demanding someone comfortable navigating data, setting up complex automations, and writing high-converting email copy. **Primary Objectives** * Develop and execute email marketing campaigns aligned with marketing strategies and business goals. * Manage and optimize email automation flows to improve customer engagement and conversions. * Analyze campaign performance, providing actionable insights and recommendations for future improvement. * Collaborate with creative and technical teams to produce engaging email content and resolve technical problems. * Ensure CAN-SPAM compliance and monitor list health. **Core Functions** * Implement and manage email marketing software to create, schedule, and track email campaigns. * A/B test different email elements to optimize campaign performance. * Segment email lists based on various criteria (demographics, behavior, etc.) to personalize messaging. * Develop email templates that are visually appealing and optimized for both desktop and mobile viewing. * Provide regular reports on email campaign performance, including open rates, click-through rates, conversion rates, and ROI. **Required Expertise** * Proven experience in email marketing, particularly within a technical context. * Solid understanding of email marketing principles, including deliverability, segmentation, and A/B testing. * Expertise in using email marketing software such as Mailchimp, HubSpot, or similar platforms. * Knowledge of HTML/CSS and email design best practices. * Excellent analytical skills with the ability to interpret data and make data-driven decisions. * Ability to troubleshoot technical issues related to email delivery and rendering. **Ideal Attributes** * Strong writing and communication abilities to craft persuasive and targeted email content. * Experience with marketing automation and CRM systems (e.g., Salesforce, Marketo). * Knowledge of data privacy regulations and best practices for handling personal data. * Problem-solving abilities and a willingness to work independently. **Compensation & Perks** * Competitive base salary commensurate with expertise and background. * Full medical, dental, and vision insurance packages for entire family. * Generous time-off policy, covering holidays, vacation, and sick days. * Professional development opportunities including attending training sessions and conferences. * Casual work environment in downtown Albuquerque, right by popular eateries. * Performance bonuses based on quarterly team goals. This Email Marketing Specialist opportunity is your path to growing professionally with a supportive team in sunny Albuquerque. If you're keen to drive impactful outcomes via effective email marketing, we want to talk with you.Albuquerque, NMOn-site, RemoteContractor$60,000 - $80,000 per yearEmail Marketing, Technicalabout 1 month ago
- We're a specialized engineering firm expanding our documentation team and looking for a proactive Technical Writer to join us in Laredo, TX, on-site. As a pivotal member of our team, you'll translate intricate engineering concepts into clear, concise documentation for both internal and external stakeholders. If you thrive on demystifying complex information and ensuring accuracy and usability, this opportunity is tailor-made for you. **Essential Responsibilities:** * **Document Development:** Author, edit, and maintain a range of technical documents, including user manuals, API documentation, technical specifications, installation guides, and troubleshooting guides. Your documents must uphold strict quality standards and meet specific project requirements. * **Content Collaboration:** Work hand-in-hand with engineers, product managers, and customer support teams to gather essential technical information and ensure documentation is comprehensive and accurately reflects product functionality. Foster a culture of collaborative learning and knowledge sharing within the team. * **Review and Revision:** Perform regular reviews and updates of existing documentation to ensure its ongoing relevance and accuracy. Respond promptly to feedback from various teams and incorporate necessary revisions to enhance clarity and usability. * **Information Management:** Oversee the organization and storage of all technical documentation. Implement best practices for content management to ensure efficient retrieval and maintenance of all documents. Consider version control and accessibility as crucial aspects of this role. * **Style Guide Adherence:** Strictly adhere to our established style guidelines to maintain consistency across all technical documentation. Advocate for clear, concise language that is easily understandable by both technical and non-technical audiences. * **Content Structuring and Presentation:** Design the layout and presentation of documents for maximum clarity and accessibility. Strategically incorporate graphics, illustrations, and multimedia elements to enhance user engagement and comprehension. **Credentials We Value:** * A bachelor's degree in technical writing, communications, engineering, or a closely related field. * Proven experience as a technical writer, ideally within the engineering, manufacturing, or a similar technical sector. * Superior writing, editing, and proofreading skills, with a portfolio showcasing complex technical documents. * Solid understanding of engineering principles, technical concepts, and product development cycles. * Expertise in utilizing documentation tools and software, such as MadCap Flare, Adobe FrameMaker, or similar. * Familiarity with version control systems (e.g., Git) and content management systems (CMS). * Ability to translate complex concepts into clear and user-friendly content for diverse audiences. * Effective communication and collaboration skills to work with cross-functional teams. **What We Offer:** We provide a dynamic and inclusive environment where professional development is encouraged. The total rewards package includes competitive pay, comprehensive health benefits (medical, dental, and vision), generous paid time off, professional development opportunities, retirement savings plans with employer matching, and a focus on work-life integration. * Healthcare benefits, including medical, dental, and vision coverage * Generous vacation time and paid holidays * Continuous learning and development opportunities * A team-focused culture and a supportive environment * Retirement plan options with company match **Our Culture:** Our team is deeply rooted in values such as integrity, teamwork, and innovation. We work collectively to solve challenging problems while promoting an environment of learning and growth. Inclusivity is important to us, and we celebrate diverse perspectives and ideas. We strive to maintain an engaging and collaborative atmosphere in all of our activities, promoting knowledge sharing and collaborative effort. We are committed to pushing the limits of engineering expertise while ensuring we stay on track to delivering optimal solutions and a satisfying working experience.Laredo, TXOn-siteContractor or Full-Time$60,000 - $80,000 per yearTechnical & Content Marketingabout 1 month ago