242 jobs found
- Our Irvine, CA based tech startup is searching for a dynamic and versatile Social Media & Technical Content Specialist to bridge the gap between our complex software and our diverse user base. If you're fluent in both code and conversational marketing, enjoy simplifying intricate concepts, and have a knack for creating engaging content that resonates across different platforms, we encourage you to apply! **Key Role Elements** *Content Development & Strategy:* Craft, develop, and execute comprehensive content strategies aligning with our marketing objectives across various social media channels. Your work will involve crafting captivating narratives that demonstrate the unique benefits of our software platform and cultivate a strong and positive community. *Technical Documentation:* Create clear, concise, and user-friendly documentation for our software products, including user guides, tutorials, FAQs, and API documentation. You will partner closely with our engineering team to ensure accuracy and clarity. Keep all documents current, integrating the latest software updates and upgrades. *Social Media Engagement:* Manage and grow our social media presence. This means keeping up-to-date on current trends and engagement strategies. Develop schedules to execute various campaigns across all social media platforms. Maintain communication with followers through commenting, messaging and live Q&A sessions to grow customer engagement. *Performance Monitoring & Reporting:* Implement comprehensive analytics dashboards to track content performance, audience engagement, and campaign effectiveness. Use your analysis to generate bi-weekly or monthly reports with insights, progress and trends on ROI. **Core Competencies** *Academic Background:* A bachelor’s degree in Marketing, Communications, Computer Science, or a related field will set you apart, but equivalent experience and a portfolio showcasing technical writing and social media content will do nicely. *Career Progression:* At least 3 years of expertise in content creation and social media management. Your background should be heavily focused on technology. Previous experience working with a tech company will push you to the top of the applicant list. *Practical Knowledge:* Superior writing, editing, and proofreading skills. Experience in multiple social media channels is an advantage. Familiarity with social media management tools, content management systems (CMS), and analytics platforms will also give you a boost. *Industry Background:* A strong understanding of software development lifecycles and technical terminology. An understanding of social media trends will ensure your relevance. **Making a Difference** *Professional Growth:* Ongoing learning opportunities that grow into clear paths of professional and creative evolution. *Agency Life Perks:* A competitive salary plus an attractive benefits package, including health, dental, and vision insurance, paid time off, and flexible work arrangements. *Our Commitment to You:* A collaborative, fast-paced startup environment where your ideas matter and your contributions make a significant impact. We value creativity, innovation, and a passion for excellence. **Bonus Points if You've** * Hands-on expertise with SEO (Search Engine Optimization) and keyword research * Practical mastery of video editing and graphic design software * Skill cultivation in project management skills with the ability to manage multiple projects simultaneously This is an excellent opening for a creative and motivated professional who enjoys being part of a dynamic, high-growth organization and creating the type of content that makes an impact! Let's innovate! *Let's elevate!* *Let's create!*Irvine, CAOn-siteFull-time & Freelance$60,000 - $85,000 per yearSocial Media & Technicalabout 2 months ago
- Our Raleigh-based software firm seeks a dedicated Technical Writer to bridge the gap between our complex technology and our diverse user base. We’re not looking for someone who can just write – we need a communicator who understands technology deeply and can explain it clearly and concisely. This is more than a documentation role; it’s an opportunity to shape the user experience and contribute directly to customer satisfaction. **Primary Role Objectives** * Craft and maintain comprehensive technical documentation, including user manuals, API references, troubleshooting guides, and knowledge base articles. This involves understanding intricate software functionalities and converting them into easily digestible content. * Collaborate with software engineers, product managers, and support staff to gather information and ensure the accuracy of technical materials. This collaboration ensures our documentation accurately reflects the latest features and changes. * Develop training materials and tutorials for both internal teams and external users, empowering them to maximize the value of our software solutions. These training modules must be engaging and effective. * Continuously improve our documentation processes, style guidelines, and content strategy. We encourage innovation in how we approach technical communication. * Analyze user feedback and support requests to identify areas where documentation can be enhanced, reducing customer friction and improving overall product usability. Proactive documentation improves our customer experience. * Manage documentation version control and maintain a centralized repository of technical resources. Organization is key to accessibility. **Core Competencies** * A background in technical writing, ideally with experience in the software industry. Understanding software development lifecycles is a plus. * A proven ability to understand complex technical concepts and translate them into clear, concise, and user-friendly documentation. Clarity is the most critical skill. * Proficiency in documentation tools such as MadCap Flare, DITA, or similar platforms. We use industry-standard tools. * Exceptional writing, editing, and proofreading skills. Grammar and attention to detail are crucial. * Strong collaboration and communication skills. You'll work with various teams. * Familiarity with Agile development methodologies and continuous integration/continuous delivery (CI/CD) pipelines. Understanding agile processes enhances your collaboration. **Educational Journey & Relevant Background** * A bachelor’s degree in technical writing, computer science, or a related field. Formal education in technical communication is preferred. * A minimum of three years of hands-on expertise as a technical writer. Direct, relevant experience is essential. * A portfolio of technical writing samples that demonstrates your ability to create clear and effective documentation. We need to see your writing in action. **Employee Benefits Package** We offer a comprehensive benefits package designed to support your professional and personal well-being: * Competitive salary commensurate with experience. * Health, dental, and vision insurance. * Paid time off and holidays. * Professional development opportunities. * A collaborative and innovative work environment. **About Us** We are a Raleigh-based software firm committed to providing innovative solutions to our clients. We pride ourselves on our collaborative culture and our dedication to customer satisfaction. We’re seeking a Technical Writer who shares our passion for excellence and is eager to contribute to our continued success.Raleigh, NCOn-site or RemoteContractor or Full-Time$65,000 - $85,000 per yearTechnical & Content Marketingabout 2 months ago
- Due to an expansion of services, we're seeking a skilled Technical Content Specialist for a part-time, remote contractor position based in the Fort Worth area. If you have a passion for translating complex tech concepts into accessible documentation and enjoy the flexibility of a contract role, this could be your next professional opportunity. **The Core Assignment: Technical Documentation Refinement** Our mission involves producing highly understandable, actionable support resources. As a Technical Content Specialist, your principal mission is to assess our existing suite of support documentation, which encompasses user manuals, troubleshooting guides, and API references, identifying areas where comprehension and utility can be augmented. **Principal Activities & Deliverables** * Analyze existing documentation for accuracy, clarity, and completeness. * Restructure content for enhanced readability and ease of navigation. * Collaborate with engineering and product teams to capture precise technical specifications. * Generate updated or net-new content utilizing diverse mediums such as text, diagrams, and videos. * Employ SEO tactics to enhance the discoverability of documentation. **A Profile of Excellence** We anticipate that the right candidate will possess a blend of writing ability and technical acuity. Key traits we look for include: * Practical knowledge of technical documentation creation. Experience with creating user guides, API documentation, or troubleshooting content is highly desired. * Capability to promptly grasp technical ideas and convert them into simple language. * Proficiency with documentation tools like Confluence, ReadMe.io, or similar. * Superb communications abilities and collaboration spirit. * A background or relevant work experience related to the software development cycle **Academic Background** A Bachelor’s degree in a relevant field (technical communication, computer science, or engineering) is ideal but is outweighed by relevant industry exposure and practical mastery. **Contractual Terms & Benefits** This engagement is set as a part-time, remote contract position. Compensation is commensurate with ability, and a rate will be finalized during the hiring discussion. * Scheduling adaptability to synchronize with project milestones. * Scope to engage in different aspects of our technological services. * Possibility of expansion into subsequent assignments based upon demonstrated project successes. * Join an impactful company that strives to maintain the perfect blend of professionalism and innovation **Our Hiring Ideology** We believe that quality documentation is fundamental to the user experience and product performance. You will be directly involved in enabling users to realize the complete promise of our solutions. The atmosphere within our tech division encourages inventiveness, proactiveness, and a joint obligation to attaining exceptional documentation standards.Fort Worth, TXRemoteContractor, Part-time$45,000 - $60,000 per yearTechnical & Content Marketingabout 2 months ago
- We are currently seeking a detail-oriented and experienced Technical Writer to join our team in Oakland, CA. This is a freelance opportunity with the potential to transition into a part-time role. We value candidates who can thrive in both remote and hybrid work environments, bringing a flexible and adaptable approach to their work. Our need stems from the increasing complexity of our software solutions and the growing demand for clear, concise documentation. As our new Technical Writer, your primary responsibility will be to transform intricate technical information into easily digestible content for a diverse audience, ranging from end-users to internal staff. Your efforts will play a crucial role in enhancing user understanding and overall customer satisfaction. You will be working closely with our development, product, and support teams to gather information and maintain consistency across all documentation. **Core Accountabilities** * Developing and maintaining comprehensive documentation for our software products, including user manuals, API documentation, and troubleshooting guides. * Collaborating with subject matter authorities to grasp intricate technical concepts and transform them into understandable language. * Ensuring documentation adheres to established style guidelines and branding standards. * Participating in the content review process, incorporating feedback to continuously improve documentation quality. * Creating and updating knowledge base articles to assist both internal and external users. * Managing multiple documentation projects simultaneously, adhering to project deadlines. **Qualities We Value** * A background in technical writing, ideally with a portfolio showcasing your past documentation work. * Proficiency with documentation tools such as Confluence, Readme.io, or similar platforms. * An ability to explain complex technical ideas in a simple and approachable manner. * Excellent written and verbal communication skills, coupled with strong organizational abilities. * Comfort with collaborative and fast-paced work environments. * An awareness of SEO standards and its application to content creation. **Remuneration and Perks** We believe in fair compensation that appropriately rewards expertise and contribution. The compensation will be competitive, structured around an hourly freelance rate with growth potential for a part-time commitment. Additionally, we value the wellbeing of our staff. You'll gain flexibility, and contribute meaningfully to a business that's impacting its industry. You'll also benefit from mentorship from senior experts in this space and contribute to important open source documentation projects. We're a small but growing team working with clients across the world. Your documentation skills will translate into tangible benefits both internally and for our customers.Oakland, CARemote, HybridFreelance, Part-Time$35-$55 per hourTechnical Writingabout 2 months ago
- Our Bakersfield-based team is currently looking for a sharp, dedicated part-time Technical Writer to join us in crafting top-notch documentation for our expanding suite of software solutions. You'll become a key part of our process, turning sophisticated technical details into clear, understandable, and highly usable guides and tutorials. Your work will empower our users, reduce support costs, and boost overall customer happiness. As our part-time Technical Writer, your mission revolves around: * Creating comprehensive and precise documentation for our software products, spanning user manuals, API references, troubleshooting guides, and FAQs. * Collaborating closely with our development and product teams to acquire in-depth understanding of new features and functionalities. * Performing regular updates and revisions to existing documentation to reflect software updates and user feedback. * Organizing and structuring content for optimal readability and user experience, using modern documentation tools and technologies. * Participating actively in peer reviews to ensure the accuracy, consistency, and overall quality of our technical content. * Adhering strictly to established style guides and documentation standards, contributing to their evolution as needed. Here’s what we're looking for: * Proven background in technical writing or a closely related discipline. * Demonstrable knack for rapidly grasping complex technical concepts and simplifying them for various audiences. * Superb written and verbal communication capabilities, with keen attention to detail. * Proficiency using documentation tools and content management systems (CMS). * Understanding of software development methodologies (Agile, Scrum, etc.). * Prior experience in creating documentation for SaaS platforms or similar software applications. * Exposure to different documentation formats (HTML, PDF, Markdown, etc.) and version control systems (Git). This hybrid opportunity lets you split your work time between the Bakersfield office and remote work. Or, if you prefer, this role can be performed fully on-site. What’s in store for you? * Competitive hourly compensation. * Options for health and wellness benefits. * Generous paid time off and company holidays. * Collaborative and intellectually stimulating work culture. * Opportunities for professional development and ongoing education. * Meaningful impact on our product adoption and customer satisfaction. Why us? We’re more than just a software company. We’re innovators who pride ourselves on fostering a learning environment. Our team believes in challenging norms, continuous improvements, and mutual support. As part of our growing team, you'll have the chance to help us shape the future of our software, impacting thousands of users and clients across the world. Plus, enjoy all that Bakersfield has to offer – from its proximity to beautiful national parks to its thriving local arts scene. Become an integral part of our growing team, and leverage your content creation skillset for long-term career success.Bakersfield, CAOn-site / HybridPart-time$25 - $35 per hourTechnical Writing, Web Contentabout 2 months ago