130 jobs found
- We are expanding our team in Louisville and seek a talented wordsmith to join us as a Technical Documentation Specialist. This individual will be integral in creating clear, concise, and accurate documentation for our software products, enabling both internal teams and external clients to utilize our platforms effectively. Your aptitude for simplifying intricate technical concepts and transforming them into user-friendly guides will be paramount. Your Contribution: * Author, edit, and maintain technical documentation, including user manuals, API references, troubleshooting guides, and FAQs. * Collaborate with software engineers, product managers, and support teams to gather information and insights for documentation creation. * Develop interactive tutorials and videos to enhance user understanding and engagement. * Manage the documentation lifecycle, ensuring accuracy, currency, and accessibility. * Adhere to style guides and documentation standards, maintaining consistency across all deliverables. * Participate in product testing and provide feedback on user interface design and functionality from a documentation perspective. * Track documentation usage and feedback to identify areas for improvement and enhancement. Academic and Professional Landscape: * A bachelor's degree in technical communication, English, computer science, or a related discipline is essential. * Hands-on expertise in technical writing, instructional design, or content development is expected. * Familiarity with documentation tools and platforms such as MadCap Flare, Adobe RoboHelp, or Confluence. * Exceptional written and verbal communication abilities are crucial. * Practical mastery of translating complex technical concepts into clear and accessible language. * Proficiency in creating visual aids such as diagrams, screenshots, and videos to enhance documentation. Benefits & Perks: * Competitive compensation aligned with experience and expertise. * Comprehensive health, dental, and vision coverage for employees and dependents. * Generous paid time off policy, including vacation, sick leave, and holidays. * Retirement savings plan with company match to secure your future. * Opportunities for professional development and continuous learning through training programs and conferences. * Flexible work arrangements, including remote work options and flexible hours. Studio Culture: We value clear communication, collaboration, and a commitment to excellence. Our workplace emphasizes mutual respect, knowledge sharing, and ongoing feedback to foster personal and collective growth. Join us in driving innovation and creating products that have a positive impact on our customers and communities in Louisville and beyond. We aim to be at the forefront of technological progress, and this position will play a major part in realizing that goal.Louisville, KYRemote & On-sitePart-time & Full-time$60,000 - $80,000 per yearTechnical & Copywritingabout 2 months ago
- **Technical Writer – Hardware Documentation in Durham, NC** Our engineering team in Durham is growing, and we need a technical writer to create clear and concise documentation for our cutting-edge hardware products. This role is vital for ensuring our customers, from engineers to end-users, understand and utilize our products effectively. We're looking for someone passionate about technology and skilled at translating complex concepts into user-friendly language. **The Core Challenge: Bridging Tech and User Understanding** You'll be responsible for producing a wide range of technical documentation, including user manuals, installation guides, troubleshooting guides, API documentation, and white papers. We’ll need your assistance with maintaining consistent style and adhering to documentation standards, collaborating closely with engineers and product managers to gather information, validating documentation with hands-on testing, and proactively identifying areas for improvement. **Day-to-Day Responsibilities:** 1. Authoring comprehensive user manuals for new hardware products. 2. Crafting step-by-step installation guides for seamless setup. 3. Developing in-depth troubleshooting guides to resolve common issues. 4. Creating clear and accurate API documentation for developers. 5. Writing engaging white papers on the technology behind our products. 6. Collaborating with engineering teams to understand technical details. 7. Ensuring accuracy through rigorous testing and validation. 8. Maintaining style guides and documentation standards. 9. Proactively identifying and addressing gaps in existing documentation. 10. Managing documentation updates and revisions. **Essential Expertise We're Looking For:** * A background in technical writing, journalism, or a related field. * Experience documenting hardware products. * Proficiency with documentation tools like MadCap Flare or similar. * A knack for translating technical jargon into plain English. * Strong communication and collaboration skills. * An intellectual curiosity for technology * A commitment to documentation accuracy and excellence. * Experience with version control systems (e.g., Git). * Knowledge of hardware testing and validation procedures. * A collaborative and inquisitive personality. **What Makes You a Perfect Fit?** You have a portfolio highlighting your knack for clear technical communication, proven expertise creating documentation for physical tech, possess a deep curiosity regarding new technologies, and you excel within collaborative team environments. **Compensation and Growth:** We offer competitive pay with excellent benefits including comprehensive healthcare, generous PTO, a 401(k) matching program, flexible work arrangements, professional development opportunities, stock options in a fast-growing company, team-building activities and social events, a modern office space in Durham, and a commitment to a supportive work environment. **Our Durham HQ Perks:** Our Durham office, located near the American Tobacco Campus, offers a collaborative work environment, flexible hours and remote work options, access to local eateries and cultural attractions, company-sponsored outings, and an environment that values work-life balance. We need a technically adept person to craft outstanding user documentation. If this describes you, apply now!Durham, NCOn-site / RemoteContractor / Part-time$60,000 - $80,000 per yearTechnical & Content Marketingabout 2 months ago
- Our forward-thinking healthcare company based in Mesa, AZ, is actively seeking a talented and passionate Medical Writer to join our expanding clinical documentation team. The ideal candidate will possess a strong background in life sciences and a proven ability to translate complex medical information into clear, concise, and engaging content for various audiences. If you are a meticulous and detail-oriented individual with a passion for medical communication, we encourage you to apply! **Responsibilities in Detail** * Develop a wide array of medical documents, including clinical study reports, investigator brochures, protocols, and regulatory submissions, adhering to established guidelines and timelines. * Collaborate effectively with cross-functional teams, including clinicians, researchers, and regulatory affairs specialists, to gather and interpret relevant data and insights. * Conduct thorough literature searches and data analysis to support the creation of accurate and evidence-based medical content. * Ensure all documents comply with relevant regulatory requirements (e.g., FDA, EMA) and industry standards (e.g., ICH guidelines). * Proofread and edit medical documents for clarity, accuracy, grammar, and consistency. * Maintain awareness of current medical trends and advancements in the pharmaceutical and biotechnology industries. * Manage multiple projects simultaneously, adhering to strict deadlines and prioritizing tasks effectively. **Desired Expertise** * A solid academic background in a life science field (e.g., biology, chemistry, pharmacy) is strongly desired. * Prior exposure to medical writing or related pharmaceutical experience. * Proven proficiency in medical terminology, statistical concepts, and clinical research methodologies. * Exceptional writing, editing, and proofreading skills with keen attention to detail. * Demonstrated ability to interpret and analyze complex scientific data. * Excellent communication and interpersonal abilities, fostering collaboration with internal and external stakeholders. * A working knowledge of regulatory guidelines and industry standards related to medical writing. * Ability to effectively prioritize tasks and meet deadlines in a fast-paced environment. **What We Offer** Our company culture values a positive and supportive environment where employees feel empowered and engaged. We foster collaboration and innovation, encouraging our team members to excel and contribute their best. We promote continuous learning, supporting professional development opportunities for all employees. * Competitive salary and comprehensive benefits package, including health, dental, and vision coverage. * Generous paid time off (PTO) and holidays to encourage work-life balance. * Opportunities for professional development and advancement within the company. * A collaborative and supportive work environment where your contributions are valued. * Access to cutting-edge technology and resources to support your work. Our Mesa office offers a vibrant and engaging work environment, centrally located with access to local amenities and attractions. Be part of a company dedicated to improving healthcare through quality medical communications!Mesa, AZOn-site / HybridFull-time$80,000 - $110,000 yearlyMedical Writingabout 2 months ago
- Our Irvine, CA based tech startup is searching for a dynamic and versatile Social Media & Technical Content Specialist to bridge the gap between our complex software and our diverse user base. If you're fluent in both code and conversational marketing, enjoy simplifying intricate concepts, and have a knack for creating engaging content that resonates across different platforms, we encourage you to apply! **Key Role Elements** *Content Development & Strategy:* Craft, develop, and execute comprehensive content strategies aligning with our marketing objectives across various social media channels. Your work will involve crafting captivating narratives that demonstrate the unique benefits of our software platform and cultivate a strong and positive community. *Technical Documentation:* Create clear, concise, and user-friendly documentation for our software products, including user guides, tutorials, FAQs, and API documentation. You will partner closely with our engineering team to ensure accuracy and clarity. Keep all documents current, integrating the latest software updates and upgrades. *Social Media Engagement:* Manage and grow our social media presence. This means keeping up-to-date on current trends and engagement strategies. Develop schedules to execute various campaigns across all social media platforms. Maintain communication with followers through commenting, messaging and live Q&A sessions to grow customer engagement. *Performance Monitoring & Reporting:* Implement comprehensive analytics dashboards to track content performance, audience engagement, and campaign effectiveness. Use your analysis to generate bi-weekly or monthly reports with insights, progress and trends on ROI. **Core Competencies** *Academic Background:* A bachelor’s degree in Marketing, Communications, Computer Science, or a related field will set you apart, but equivalent experience and a portfolio showcasing technical writing and social media content will do nicely. *Career Progression:* At least 3 years of expertise in content creation and social media management. Your background should be heavily focused on technology. Previous experience working with a tech company will push you to the top of the applicant list. *Practical Knowledge:* Superior writing, editing, and proofreading skills. Experience in multiple social media channels is an advantage. Familiarity with social media management tools, content management systems (CMS), and analytics platforms will also give you a boost. *Industry Background:* A strong understanding of software development lifecycles and technical terminology. An understanding of social media trends will ensure your relevance. **Making a Difference** *Professional Growth:* Ongoing learning opportunities that grow into clear paths of professional and creative evolution. *Agency Life Perks:* A competitive salary plus an attractive benefits package, including health, dental, and vision insurance, paid time off, and flexible work arrangements. *Our Commitment to You:* A collaborative, fast-paced startup environment where your ideas matter and your contributions make a significant impact. We value creativity, innovation, and a passion for excellence. **Bonus Points if You've** * Hands-on expertise with SEO (Search Engine Optimization) and keyword research * Practical mastery of video editing and graphic design software * Skill cultivation in project management skills with the ability to manage multiple projects simultaneously This is an excellent opening for a creative and motivated professional who enjoys being part of a dynamic, high-growth organization and creating the type of content that makes an impact! Let's innovate! *Let's elevate!* *Let's create!*Irvine, CAOn-siteFull-time & Freelance$60,000 - $85,000 per yearSocial Media & Technicalabout 2 months ago
- Our Raleigh-based software firm seeks a dedicated Technical Writer to bridge the gap between our complex technology and our diverse user base. We’re not looking for someone who can just write – we need a communicator who understands technology deeply and can explain it clearly and concisely. This is more than a documentation role; it’s an opportunity to shape the user experience and contribute directly to customer satisfaction. **Primary Role Objectives** * Craft and maintain comprehensive technical documentation, including user manuals, API references, troubleshooting guides, and knowledge base articles. This involves understanding intricate software functionalities and converting them into easily digestible content. * Collaborate with software engineers, product managers, and support staff to gather information and ensure the accuracy of technical materials. This collaboration ensures our documentation accurately reflects the latest features and changes. * Develop training materials and tutorials for both internal teams and external users, empowering them to maximize the value of our software solutions. These training modules must be engaging and effective. * Continuously improve our documentation processes, style guidelines, and content strategy. We encourage innovation in how we approach technical communication. * Analyze user feedback and support requests to identify areas where documentation can be enhanced, reducing customer friction and improving overall product usability. Proactive documentation improves our customer experience. * Manage documentation version control and maintain a centralized repository of technical resources. Organization is key to accessibility. **Core Competencies** * A background in technical writing, ideally with experience in the software industry. Understanding software development lifecycles is a plus. * A proven ability to understand complex technical concepts and translate them into clear, concise, and user-friendly documentation. Clarity is the most critical skill. * Proficiency in documentation tools such as MadCap Flare, DITA, or similar platforms. We use industry-standard tools. * Exceptional writing, editing, and proofreading skills. Grammar and attention to detail are crucial. * Strong collaboration and communication skills. You'll work with various teams. * Familiarity with Agile development methodologies and continuous integration/continuous delivery (CI/CD) pipelines. Understanding agile processes enhances your collaboration. **Educational Journey & Relevant Background** * A bachelor’s degree in technical writing, computer science, or a related field. Formal education in technical communication is preferred. * A minimum of three years of hands-on expertise as a technical writer. Direct, relevant experience is essential. * A portfolio of technical writing samples that demonstrates your ability to create clear and effective documentation. We need to see your writing in action. **Employee Benefits Package** We offer a comprehensive benefits package designed to support your professional and personal well-being: * Competitive salary commensurate with experience. * Health, dental, and vision insurance. * Paid time off and holidays. * Professional development opportunities. * A collaborative and innovative work environment. **About Us** We are a Raleigh-based software firm committed to providing innovative solutions to our clients. We pride ourselves on our collaborative culture and our dedication to customer satisfaction. We’re seeking a Technical Writer who shares our passion for excellence and is eager to contribute to our continued success.Raleigh, NCOn-site or RemoteContractor or Full-Time$65,000 - $85,000 per yearTechnical & Content Marketingabout 2 months ago