46 jobs found
- We're seeking a diligent and detail-oriented Technical Writer in the heart of New York City to bridge the gap between our complex engineering solutions and our diverse clientele. This hybrid role offers a unique opportunity to be at the forefront of innovation, collaborating with cross-functional teams to transform intricate technical specifications into easily digestible and user-friendly documentation. If you are a skilled communicator with a knack for demystifying complex concepts, this might be your ideal professional evolution. As our Technical Writer, you will immerse yourself in our product development lifecycle, working closely with engineers, product managers, and customer support teams to deeply understand the features, functionalities, and underlying logic of our software and hardware offerings. Your primary responsibility will be to craft comprehensive and accurate documentation that empowers our users to effectively leverage our technologies, minimize support inquiries, and maximize their overall satisfaction. This encompasses creating user manuals, API documentation, troubleshooting guides, installation instructions, and knowledge base articles tailored to varying levels of technical expertise. **Key Responsibilities** * Developing and maintaining high-quality technical documentation, including user manuals, API references, and knowledge base articles. * Collaborating with engineering and product teams to understand product functionality and translate complex information into clear and concise documentation. * Conducting thorough research on product features, specifications, and intended audience to ensure accurate and effective documentation. * Editing and proofreading documentation to ensure clarity, consistency, and grammatical accuracy. * Implementing and adhering to documentation standards and best practices. * Staying up-to-date with industry trends and technologies to continuously improve documentation quality and relevance. * Creating diagrams, illustrations, and other visual aids to enhance understanding. * Collecting and analyzing user feedback to identify areas for documentation improvement. * Managing documentation version control and ensuring that all documentation is up-to-date. * Contributing to the development of training materials for internal and external audiences. **Necessary Talents** * A background that displays a proficiency in technical writing, ideally within a software or hardware development environment. * Exceptional written and verbal communication skills, with a demonstrated ability to explain complex concepts simply and clearly. * A knack for attention to detail and commitment to accuracy. * Experience working with documentation tools and content management systems. * Familiarity with API documentation standards and best practices. * The capacity to work independently and collaboratively in a dynamic, fast-paced setting. * An aptitude for learning new technologies quickly. * Knowledge of industry standard writing styles like Chicago Manual and AP Style * Proficiency with documentation authoring software. **What Awaits You** * Competitive salary, commensurate with skill set and professional footprint. * A complete benefits package, including health, dental, and vision insurance. * Generous paid time off and sick leave accrual. * 401(k) plan with employer matching contributions. * Professional advancement potential within a fast-growing business. * A collaborative and innovative professional atmosphere. Enjoy the fast paced, always something new, NY work environment from our hybrid role.New York City, NYHybridContractor$80,000 - $100,000 yearlyTechnical Writing & Editingabout 1 month ago
- Evolving systems demand crystal-clear communication. We seek a freelance technical writer in Durham, NC, to bridge the gap between code and comprehension. As our technical communications specialist, you will craft documentation that transforms complexity into accessibility, working in a hybrid environment to stay connected to the team while enjoying flexible working arrangements. **Responsibilities Include** * Creating concise user guides and manuals for our cloud-based applications * Collaborating with developers and product managers to gather accurate technical details * Developing and maintaining API documentation to support external integrations * Writing clear and effective release notes to inform users of new features and changes * Producing tutorial videos and knowledge base articles for self-service support * Ensuring all documentation adheres to established style guides and branding standards * Participating in peer reviews to improve the quality and consistency of documentation * Updating existing documentation to reflect software updates and enhancements * Contributing to the overall content strategy for technical communication **Desired Skills and Experience** * A proven background in technical writing, preferably within a SaaS environment * Exceptional written and verbal communication skills * Experience using documentation tools such as Confluence, DITA, or Markdown * Familiarity with software development processes and agile methodologies * Strong understanding of information architecture and content organization principles * Ability to work independently and manage multiple projects simultaneously * A proactive approach to identifying documentation needs and solving problems * Bachelor's degree in technical communication, English, or a related field * Portfolio demonstrating the ability to simplify complex topics for diverse audiences * Familiarity with version control systems like Git **The Perks of Freelancing with Us** * Competitive hourly rate with flexible payment options * Opportunities to expand your skillset and work on diverse projects * Collaborative work environment with experienced professionals * Autonomy to manage your own schedule and workload * Access to internal training and professional development resources * Remote work options with occasional on-site meetings in Durham * Exposure to cutting-edge technologies and industry best practices * A chance to make a real impact on our products and user experience * Supportive team culture that values creativity and innovation Our hybrid model provides the best of both worlds – the focused environment of working from home alongside valuable in-person collaboration in the Durham, NC, area. If you possess an innate ability to dissect intricate concepts and explain them simply, we want to hear from you! Your words can empower our users and drive adoption of our innovative solutions.Durham, NCHybridFreelance, Part-time$35 - $55 per hourTechnical Writingabout 1 month ago
- Our company, a rapidly expanding technology firm based in the vibrant city of Miami, seeks a meticulous and insightful Technical Writer. With a robust increase in our user base and a commitment to providing clear, accessible documentation, we require a talented individual to transform complex software concepts into user-friendly guides and tutorials. As our new Technical Writer in Miami, your primary focus will involve crafting comprehensive documentation suites for our suite of SaaS products. You will collaborate directly with software developers, product managers, and user experience (UX) designers to ensure accuracy and clarity. This is an exciting opportunity to shape the user experience and help drive customer satisfaction through accessible technical communication. *Your day-to-day will include:* 1. *Documentation Creation:* Produce detailed user manuals, API documentation, installation guides, and troubleshooting resources. 2. *Content Updates:* Regularly update existing documentation to reflect changes in software functionality and user feedback. 3. *Collaboration:* Work closely with development teams to understand software functionalities and ensure technical accuracy. 4. *User Research:* Conduct user interviews and analyze feedback to improve documentation clarity and effectiveness. 5. *Style Guide Maintenance:* Adhere to and contribute to our internal style guide to maintain consistency across all documentation. 6. *Training Materials:* Develop and deliver training materials for internal teams and end-users. *Core requirements for this position include:* * A proven industry background in technical writing, ideally with a focus on SaaS or software products. * Mastery of technical writing principles, including information architecture and content structuring. * Proficiency in using documentation tools and platforms (e.g., Confluence, MadCap Flare, or similar). * A robust understanding of software development methodologies. * Excellent communication skills, with the ability to convey complex technical concepts to a diverse audience. * A collaborative spirit, with the ability to work effectively in a team environment. *Nice-to-haves:* * Experience in creating video tutorials and interactive documentation. * Familiarity with agile development methodologies. * Knowledge of localization best practices. *Benefits you'll enjoy:* * *Competitive Salary:* Attractive base pay commensurate with experience. * *Health & Wellness:* Comprehensive medical, dental, and vision coverage. * *Paid Time Off:* Generous vacation, sick leave, and holidays. * *Professional Development:* Opportunities for training and professional certifications. * *Remote Work Options:* Ability to work remotely, with occasional on-site meetings. * *Company Perks:* Team-building activities, company-sponsored lunches, and social events. At our company, we celebrate diversity and inclusivity. We are committed to providing an environment where every team member feels valued and supported. Our culture is centered around collaboration, continuous improvement, and customer satisfaction. Miami is not just our location; it's part of our identity, and we embrace the unique spirit of the city in our work and culture. The successful candidate will contribute to this positive atmosphere and play a vital role in enhancing our technical communications.Miami, FLRemote / HybridFull-time$70,000 - $90,000 yearlyTechnical Writing / Content Marketingabout 1 month ago
- Our team needs a sharp technical writer in the Phoenix area to transform complex engineering information into easily understandable documentation. We’re a leading provider of industrial automation solutions, and our growing product line requires clear, concise, and user-friendly manuals, guides, and training materials. If you thrive on simplifying complexity and have a knack for translating technical jargon into plain English, we want to hear from you. **Your Role in Our Innovation:** * Produce and revise comprehensive user manuals for our cutting-edge automation equipment. * Develop online help resources and tutorials that enhance the customer experience. * Collaborate with engineers and product managers to fully grasp product features and functionalities. * Maintain a documentation library to ensure all materials are accurate and up-to-date. * Work closely with our content marketing team to align technical content with overall marketing strategies. **A Few Ways to Make an Impact:** * Significant experience crafting technical documentation in a manufacturing or engineering environment. * Proficiency with documentation software and tools, such as MadCap Flare or similar. * An understanding of instructional design principles and adult learning methodologies. * Exceptional attention to detail and a commitment to accuracy. * Proven capacity to operate both independently and in cooperation with technical personnel. **What Makes You a Standout Candidate:** * Familiarity with version control systems (e.g., Git). * Background or coursework in technical communication, engineering, or a related area. * A portfolio exhibiting diverse technical writing samples. * Knowledgeable with SEO for technical documentation to improve online visibility. * Capability to adapt your writing style to suit different audiences and media. **Life at [Company Name]:** We believe that employee satisfaction leads to customer satisfaction. That's why we offer competitive salaries, complete with comprehensive health benefits, generous paid time off, and professional development opportunities. Our company encourages a cooperative work culture where innovation is rewarded. We have team-building events, ongoing training programs, and flexible work arrangements when possible. Our Phoenix location offers an accessible commute with nearby light rail and abundant local lunch spots. **Our Commitment to Growth and Sustainability:** We support ecological stewardship in all facets of our organization and aim for sustainable solutions. Our team is active in Phoenix community projects, which encourages diversity and inclusion in the workplace. Join us to create advanced automated technology while also having a meaningful impact.Phoenix, AZRemote/HybridFull-time$70,000 - $90,000 per yearTechnical & Content Marketingabout 1 month ago
- Our team in Cape Coral is looking for a dedicated contractor to elevate our product documentation and customer support materials. If you are adept at unraveling technical jargon, possess sharp attention to detail, and thrive in environments that value clarity above all else, we want to hear from you. **Your Creative Mission** * Refine and update existing user manuals and API documentation. * Generate informative content such as FAQs, how-to guides, and video scripts. * Ensure all documentation aligns with the latest product updates and industry best practices. * Work closely with product developers and customer support to gather information and identify gaps. * Maintain a uniform writing style and voice throughout all product-related documentation. **What You Bring to the Table** * Previous professional journey in technical writing or a similar area. * Exceptional clarity in translating technical concepts for diverse audience segments. * Familiarity with documentation tools like Confluence, ReadMe.io, or similar. * A penchant for problem-solving and continuous improvement. * Ability to thrive both on-site and in hybrid arrangements. **Skills That Spark Our Interest** * Familiarity with web technologies like HTML, CSS, and JavaScript. * Prior working history within a software or technology environment. * Project portfolio featuring examples of your writing versatility. * A strong understanding of user experience principles and content optimization techniques. **Perks & Privileges** We appreciate the energy our contractors bring, and we aim to support their work and wellbeing. Our advantages include: * **Adaptable Schedule:** A flexible framework for structuring your working hours, designed to complement personal obligations. * **Innovative Space:** Engage in a lively, tech-inspired locale optimized for interaction and innovation. * **Professional Development Resources:** Resources designed for contractors to cultivate proficiencies and grow their industry expertise. * **Health Programs:** Opportunities to partake in programs promoting both physical and mental wellness. * **Collaboration:** Engaging projects that provide opportunities for contractors to closely collaborate with innovative and diverse teams.Cape Coral, FLOn-site / HybridContractor$30 - $45 per hourTechnical Editingabout 1 month ago