86 jobs found
- Our fast-growing engineering team needs a versatile technical documentation specialist. We're a SaaS company at the intersection of IoT and renewable energy, serving enterprise clients who rely on clear, accurate documentation to integrate our platform. As our initial technical communicator, you'll own the strategy and creation of user guides, API references, troubleshooting materials, and more. Think "engineer empathy" – translating complex technical concepts into accessible content for a range of users. **Responsibilities that Empower:** * Architect a comprehensive technical documentation strategy aligning with product roadmap and user feedback. * Author clear, concise documentation for APIs, SDKs, and other developer resources. Consider voice of customer and overall end-user needs. * Create engaging tutorials and guides to assist users in onboarding and utilizing our platform efficiently. * Maintain and update existing documentation to reflect new product features and improvements. * Collaborate with engineering, product management, and support teams to ensure content accuracy and completeness. * Conduct usability testing to validate documentation effectiveness. * Manage the documentation repository and implement a version control system. * Contribute to knowledge base articles and FAQs to address common user queries. * Explore and implement modern documentation tools and platforms. * Implement SEO optimization strategies in help content so it's easily findable. **Capabilities We Value:** * A track record of excelling in a technical communication environment. * Demonstrated aptitude in the landscape of SaaS and/or IoT arenas. * Familiarity with documentation authoring tools (e.g., Sphinx, DITA, Markdown). * Expertise in source control systems (e.g., Git). * Outstanding written and verbal communication skills. * A knack for explaining complex topics in simple, engaging language. * Proven ability to work independently and manage multiple priorities. * A Bachelor's degree in Technical Communication, English, Computer Science, or a related field is beneficial. Other academic pursuits will also be considered. * Capacity to quickly understand intricate technical environments. **Benefits Designed for You:** * Competitive compensation package, benchmarked in line with talent of your caliber and the current marketplace. We have salary bands and know where you need to land! * Comprehensive health, dental, and vision insurance. * Generous paid time off and flexible work arrangements. * Professional development budget to enhance your skills and knowledge. * Stock options in a rapidly growing company. * A collaborative, supportive work environment in the energetic community of Gilbert. * Opportunities for career advancement as we expand our documentation team. **Crafting Tomorrow's Communication:** We're not just building a company; we're shaping the future of sustainable energy. Join our mission in Gilbert, Arizona. As our Technical Documentation Specialist, you will play a vital role in helping our users harness the power of our platform.Gilbert, AZOn-siteFull-time$75,000 - $95,000 per yearTechnical Writing29 days ago
- We are seeking a versatile wordsmith to join our team as a Technical and Content Marketing Specialist in Santa Ana, CA. This hybrid role demands an individual skilled in translating complex technical details into accessible content, while also crafting compelling marketing narratives. You'll be at the intersection of our product development and marketing efforts, ensuring our message resonates clearly and effectively with diverse audiences. **Key Contributions** * Translate intricate technical product information into user-friendly documentation, guides, and tutorials. * Develop and execute content marketing strategies that align with business goals and elevate brand awareness. * Collaborate with engineering, product management, and marketing teams to create impactful campaigns. * Manage our content calendar and maintain content consistency across all platforms. * Monitor and analyze content performance metrics, making data-driven adjustments to improve effectiveness. * Optimize content for SEO to maximize organic reach and visibility in target markets. **Your Arsenal of Talents** * A background encompassing technical writing, content marketing, or related areas. * Experience explaining software concepts through well-organized docs and educational content. * Proficiency with content management systems (CMS) and SEO analytical tools. * Superb written communication capabilities and dedication to detail. * Creativity in approaching the subject and designing various campaign types. **Stand Out Qualities** * Experience in the software development industry, especially with cloud-based solutions. * Familiarity with digital marketing channels, social media, and customer engagement. * Project management and time-management excellence. * Eagerness to research technologies and describe functionality and usage. **Compensation & Privileges** * Competitive compensation, reflecting abilities and experience. * Comprehensive medical, vision, and dental insurance options. * Generous paid time off and company-observed holidays. * Ongoing career progression and skill development opportunities. * An inclusive and supportive workplace dedicated to collaboration and respect. * 401(k) with match **Work Culture** At our core, we emphasize trust, integrity, and mutual respect. We are driven by creative solutions, promote clear communication, and constantly strive for operational excellence. If you're eager to tackle real-world challenges in a collaborative setting, then apply now and contribute to our success story in Santa Ana, California!Santa Ana, CARemote, On-siteFull-time, Freelance$60,000 - $90,000 yearlyTechnical & Content Marketing30 days ago
- Our Anaheim-based technology firm is embarking on an ambitious new documentation project and needs a resourceful technical communicator who thrives on simplifying the complex. If you possess a knack for crafting clear, concise, and user-friendly content, and you enjoy working in a hybrid setting where collaboration meets flexibility, this Technical Writer position might be your ideal career juncture. **Responsibilities that Excite:** * Convert intricate software features into intuitive user guides and API documentation. * Design tutorials and walkthroughs that empower developers and end-users alike. * Work closely with our software engineering and product management teams to gather pertinent product data. * Maintain and update existing documentation for consistency and correctness. * Gather user feedback on documentation usefulness, implementing improvements based on evaluations. * Assist in refining internal processes and technical writing styles to maintain an elevated level of quality. * Take ownership of complete project segments, seeing each to successful deployment and monitoring of initial impact. **Expertise We Admire:** * A background steeped in technical communication, journalism, or related fields, setting a strong educational stage. * Industry exposure highlighting a passion for simplification of technology, preferably in software. * Mastery of documentation methodologies and software development lifecycles. Experience with agile methods is a notable bonus. * Skillset in documentation tools (Confluence, Markdown) and source control systems (Git), enabling productivity in this dynamic area. * Exceptional writing, interpersonal communication, and organizational abilities, essential in a multifaceted development atmosphere. * Keen analytical and problem-solving abilities, enabling precision in translating complicated concepts. * Comfort working independently yet with deep involvement in group-wide tech planning, striking the correct stability point. **What We Give Back:** * Comprehensive Health Benefits: Superior medical, dental, and vision coverage to support holistic health and well-being. * Career Development: Resources committed to advancing competencies through seminars, training modules, and industry subscriptions. * Open PTO Policy: Promote a robust work-life balance with flexible vacation and leave options, crucial for holistic success. * Adaptive Working Format: Offering hybrid schedules for balancing at-home focus with valuable direct team engagement. * Progressive compensation scheme coupled with frequent advancement review sessions to guarantee you get noticed.Anaheim, CAHybridFull-time & Freelance$70,000 - $90,000 yearlyTechnical & Content Marketing30 days ago
- Our software documentation team needs a detail-oriented technical content writer to produce clear and concise documentation for our suite of applications. If you possess a knack for translating technical concepts into easily digestible user guides, API references, and troubleshooting articles, we want to hear from you. This position is remote, based in Memphis, TN. You will collaborate closely with our product managers, software developers, and support engineers to ensure accuracy and completeness. **Document Development Responsibilities** * Authoring comprehensive user manuals and API documentation. * Creating tutorial videos and knowledge base articles. * Maintaining and updating existing documentation to reflect product changes. * Gathering information from developers and product managers. * Formatting and publishing documentation to our online knowledge base. * Participating in the documentation review process. * Developing internal documentation for use by the support team. * Conducting usability testing of documentation. **Essential Qualifications** * A background in computer science, engineering, or a related field is highly advantageous. * Proficiency in documenting REST APIs and other software interfaces. * Demonstrated writing skill crafting accurate and thorough technical documents. * Familiarity with software development life cycles and processes. * Prior exposure to working with documentation tools such as Confluence, Git, and Swagger. * The capacity to learn new technologies rapidly. * Ability to work well as a member of a team. * Strong attention to detail. **Ideal Candidate Characteristics** * The ideal person is able to independently prioritize workload to deliver projects on time. * A passion for delivering technically accurate content. * Clear, proactive communication. * Proven ability to translate complex information into simple terms. * The capacity to work both independently and as part of a team. **Employee Compensation Package** We believe in compensating our employees fairly for their contributions. As a team member, you will gain the following: * Comprehensive health benefits including medical, dental, and vision coverage. * Company contributions to retirement accounts. * Generous paid time off policies, to include vacation, sick and personal days. * Ongoing learning and development opportunities. * Opportunities for professional growth. * A flexible remote work environment that supports work-life balance. * A commitment to work/life integration and personal wellness. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We strive to create an inclusive environment for all employees. Our company also provides equal opportunity to all qualified individuals with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us.Memphis, TNRemoteFull-time$60,000 - $75,000 per yearTechnical Writing, Content Marketingabout 1 month ago
- Our rapidly expanding team in Dallas needs a meticulous and innovative Technical Content Specialist to bridge the gap between complex technical concepts and easily understandable documentation. We’re not just looking for someone who can write; we need a translator, a distiller of information, someone who can turn the intricate workings of our software into clear, concise guides and tutorials. This role offers the opportunity to shape how our users interact with our technology, ensuring a seamless and positive experience. You’ll collaborate with developers, product managers, and support staff to gather information, test documentation, and implement improvements based on user feedback. **Core Functions** * Craft and maintain comprehensive technical documentation, including user manuals, API guides, release notes, and troubleshooting articles. * Collaborate with software engineers and product managers to understand new features and functionalities. * Organize and synthesize intricate information to produce consumable training materials for end-users and internal stakeholders. * Develop and conduct peer reviews to guarantee the precision, coherency, and technical soundness of all content. * Employ screenshots, diagrams, and visual aids to enhance comprehension. * Manage documentation revisions and guarantee version control. * Champion and advocate for adherence to document standards and overall best practice. **Skillset & Credentials** * A bachelor's degree in a field showcasing your intellectual development such as Technical Communication, Computer Science, English, or a closely linked discipline. * Proven practical knowledge in technical writing, preferably within a software development environment. * Profound expertise in technical documentation tools and software (e.g., Confluence, Markdown, Git, Sphinx). * Uncommon aptitude for synthesizing and conveying complex technical information to a variety of audiences. * A firm grasp of programming languages, software development lifecycles, and agile development methodologies. * Exceptional verbal and written communication prowess. * Ability to thrive within a fast-paced, multifaceted team atmosphere. **Company Culture & Advantages** We prize transparency, open communication, and innovative thinking. You’ll become a part of a team committed to continuous learning and development, set against the backdrop of a rapidly-growing and ambitious organization. * Comprehensive healthcare plan (medical, dental, vision). * Generous paid time off, including holidays, vacation, and sick days. * Competitive salary commensurate with experience and qualifications. * 401(k) with employer matching program to bolster your future. * Flexible remote work options to strike the balance that's right for you. * Regular team-building activities and social events. * Professional development opportunities and tuition reimbursement. **Professional Trajectory** This position is tailor-made for an individual hungry for professional enhancement, opening gateways for career growth within our organization. As our Technical Content Specialist, your role is pivotal in establishing a comprehensive and first-rate set of resources for our users. You'll have significant influence on how our products are understood and adopted, further enhancing our company’s market leadership. This role is perfect for a meticulous individual seeking to contribute to the technological excellence of a world-class organization headquartered in Dallas.Dallas, TXRemoteFull-time$75,000 - $95,000 yearlyTechnical Contentabout 1 month ago