86 jobs found
- Our expanding engineering team in San Antonio needs a diligent technical writer to help us bridge the gap between complex code and everyday users. We're not just looking for someone who can document – we need a translator who understands the nuances of software architecture and can explain it in a way that’s both accessible and engaging. **Key Responsibilities** * **Documentation Development:** Create comprehensive technical documentation for our suite of software products, including API documentation, user manuals, troubleshooting guides, and developer tutorials. * **Collaboration with Engineering:** Work closely with software engineers, product managers, and QA teams to understand the technical specifications and functionalities of our products. * **Content Planning:** Develop and execute content plans for new releases, updates, and feature enhancements, ensuring documentation is available on time and meets user needs. * **Clarity and Accuracy:** Ensure all documentation is clear, concise, and technically accurate. You'll be the champion for user understanding. * **Style Guide Adherence:** Maintain consistency in style, tone, and formatting across all documentation, adhering to our established style guide. * **Documentation Maintenance:** Regularly update and maintain existing documentation to reflect product changes and user feedback. * **Multimedia Content:** Create multimedia content such as videos, diagrams, and interactive tutorials to supplement written documentation. * **Usability Testing:** Conduct usability testing on documentation to identify areas for improvement and ensure ease of use. **Attributes of an Ideal Candidate** * **Technically Inclined:** You possess a strong understanding of software development concepts, APIs, and programming languages. * **Communication Skills:** Excellent written and verbal communication skills. You can explain complex technical topics in a clear and concise manner. * **Detail-Oriented:** High attention to detail and accuracy. You're meticulous in your work. * **Independent Worker:** Ability to work independently and manage multiple projects simultaneously. * **Adaptable:** You are able to quickly learn and adapt to new technologies and software platforms. * **Team Player:** Collaborative spirit and a desire to work closely with cross-functional teams. **What Makes You a Standout?** * Proven history in writing detailed API documentation. * A working portfolio showcasing ability to write complex and simple concepts in accessible and comprehensive guides and documents. * Familiarity with documentation tools and platforms such as Confluence, JIRA, or similar. **A Glimpse Inside Our Culture** Our San Antonio office is a collaborative space with a startup mindset inside of a more stable industry presence. We encourage learning and exploration. You will work with some of the brightest in this space who love to grow and teach others as well. With happy hours on Fridays and community outreach events, you will find plenty of opportunities to connect with your team in a way that works best for you. **Compensation Details** Our salary range depends on experience and specific certifications. A comprehensive health package, stock options, and ample PTO are also included.San Antonio, TXOn-siteFull-time & Part-time$65,000 - $85,000 yearlyTechnical & Web Content27 days ago
- We're on the lookout for a detail-oriented Technical Writer in Jersey City, NJ, to help us develop and maintain comprehensive documentation for our cutting-edge software products. As a pivotal member of our tech team, you'll translate complex technical information into clear, concise, and user-friendly guides, manuals, and online help resources. If you excel at making complicated subjects accessible and have a passion for precision and accuracy, we want to hear from you! **Essential Duties and Responsibilities:** * Develop and maintain comprehensive documentation suites, including user guides, API documentation, developer tutorials, and troubleshooting manuals. * Collaborate closely with software engineers, product managers, and customer support teams to gather information and ensure documentation accuracy. * Employ exceptional communication techniques to demystify intricate technical concepts into easily understandable and engaging content. * Create documentation in a variety of formats (e.g., PDF, HTML, online help systems) to suit our audience's different consumption preferences. * Consistently improve existing documentation based on user feedback, usage metrics, and internal updates. * Stay updated on the latest industry standards and technical writing tools to optimize the efficiency and quality of documentation processes. * Organize and structure information logically to provide intuitive navigation within our documentation resources. **Required Experience:** * A demonstrated history of creating detailed, accurate, and engaging technical documentation for a diverse array of users. * Familiarity with standard methodologies like Agile or Waterfall development to seamlessly integrate documentation development into product lifecycles. * Deeply curious and dedicated to continually enhancing knowledge of software products and technical concepts. * Demonstrable competency in mastering the latest software and tools utilized in creating and publishing top-tier documentation. * Possession of sharp analytical and problems-solving competencies in independently deciphering challenging concepts or troubleshooting technical documentation. * Bachelor’s degree in English, technical communications, computer science, or a relevant discipline. **Our Benefits Include:** * Competitive salary complemented by a robust health insurance coverage (medical, dental, vision). * Contribution toward retirement through our matching 401(k) plan, with financial consulting available to strategically plan your long-term financial prosperity. * Professional growth opportunities through continuous learning, including trainings, educational programs, workshops and conference attendance opportunities to sustain progress and advancement. * Abundant paid leave, incorporating comprehensive holiday benefits to ensure satisfactory harmony between working life and downtime. * Perks and fringe benefits, which encompass wellness resources (gym memberships) and flexible remote operations, customized for work-life requirements. * Cultivating collaborative opportunities among a skilled and enthusiastic cohort where you influence significant developments. With us, influence is crucial as our company builds toward impactful and transformative future software achievements. We emphasize your influence so our product vision translates to reality!Jersey City, NJRemoteFull-time$80,000 - $100,000 per yearTechnical & Content Marketing27 days ago
- Our product team in Seattle needs a technical writer to craft compelling, user-friendly documentation for our growing suite of developer tools. As our new Technical Writer, you will be responsible for creating clear, concise, and accurate documentation that empowers developers to effectively utilize our platform. Your focus will be on explaining complex technical concepts in an easily digestible manner, ensuring developers have the resources they need to build amazing things. **Key Objectives:** * **Authoring Mastery:** Produce high-quality technical documentation, including API reference guides, tutorials, and integration examples. * **Clarity Champion:** Translate complex technical information into clear, concise, and accessible content. * **Content Strategy:** Develop and maintain a comprehensive documentation strategy that aligns with product roadmap and developer needs. * **Collaboration Ace:** Work closely with engineers, product managers, and support teams to gather information and ensure accuracy. * **Documentation Refinement:** Continuously improve documentation based on user feedback and internal review. **What You'll Tackle:** * Craft and maintain API documentation, SDK guides, and developer tutorials. * Create sample code and integrate into documentation for easy understanding. * Manage and update a knowledge base for common developer questions. * Gather feedback from developers on how to improve our product documentation. * Participate in sprint planning and reviews to learn new product changes. * Stay up-to-date with the latest technology trends and industry standards in technical communication. **What You'll Bring:** * Solid understanding of software development concepts. * Superb writing, proofreading, and editing skills. * Capacity to read, interpret, and comprehend highly technical documentation. * A portfolio demonstrating outstanding technical writing proficiency. * Exceptional communication and interpersonal skills to interact effectively with team members. * Proven experience documenting APIs, SDKs, and complex software systems. **Why This Role Rocks:** Our mission is to empower developers with the best tools in the industry. We value clarity, simplicity, and efficiency. We have been located in the heart of downtown Seattle since 2010. Some perks and benefits include: * Unlimited vacation time: Take the time you need to rest and recharge. * Healthcare benefits: Multiple choices for vision, dental, and medical plans. * Stock options: Owning a part of the company allows everyone to participate in our collective success. * Professional development: Receive money annually to enhance your craft, in whichever way you choose.Seattle, WAOn-siteFull-time$90,000 - $120,000 per yearTechnical Writing & Web Content27 days ago
- We're seeking a detail-oriented Technical Writer in Tucson, AZ, to join our expanding engineering support team. Our company pioneers innovative solutions in industrial automation, and our documentation plays a critical role in helping our customers understand and implement our technologies. If you are a technical communicator with a knack for simplifying intricate processes and conveying technical information with precision and clarity, we want to hear from you. Your primary focus will be developing, updating, and maintaining a comprehensive suite of technical documents, ensuring our clients are equipped with the knowledge to maximize the potential of our systems. **Core Objectives** * Craft and revise detailed technical manuals, user guides, installation guides, and troubleshooting documents. * Collaborate closely with engineers and product managers to gain thorough insights into product functionality and updates. * Manage and update existing documentation to maintain accuracy and relevance. * Create diagrams, flowcharts, and other visual aids to support written content. * Maintain a uniform voice and adhere to company style guidelines. * Contribute to the ongoing development and maintenance of our documentation processes and standards. **Skill Cultivation & Hands-On Expertise** * Proven background in technical writing, preferably within the industrial automation or related tech sector. * Proficiency in authoring tools such as MadCap Flare, Adobe FrameMaker, or similar. * Solid understanding of engineering concepts and technical specifications. * Exceptional communication and interpersonal abilities, including translating technical jargon into user-friendly language. * Excellent attention to detail and organizational skills. * Familiarity with version control systems like Git. **What Makes You A Standout?** * Experience with creating documentation for software and hardware. * A passion for continuous learning and adaptation to new technologies. * Comfort working in a fast-paced, dynamic environment. * An eye for identifying and resolving inconsistencies in technical documentation. * Prior exposure to working with engineers and other technical experts. **Total Rewards Package** We offer a complete benefits package including: Competitive salary commensurate with experience, comprehensive health, dental, and vision insurance plans, generous paid time off policy, including vacation, sick leave, and holidays, 401(k) plan with company match, professional development opportunities, including access to online courses and industry conferences, and a collaborative and supportive team environment focused on growth and innovation. This position is on-site in our Tucson facility, allowing for direct engagement with our engineering teams and hands-on learning experiences with our automation technologies. We believe that this physical presence fosters creativity and ensures quality.Tucson, AZOn-siteFull-time$65,000 - $85,000 yearlyTechnical27 days ago
- Our financial technology firm in Jersey City is seeking a detail-oriented and analytically minded technical writer to develop and maintain documentation for our cutting-edge trading platforms. As a key member of our product development team, you'll collaborate closely with engineers, product managers, and compliance officers to create clear, concise, and comprehensive documentation that meets the needs of both internal and external users. Your central task involves distilling complex technical concepts into user-friendly guides, API documentation, troubleshooting guides, and release notes. Your audience spans from seasoned traders and quantitative analysts to customer support teams and regulatory bodies. Strong written and verbal communication skills are essential, along with a genuine passion for learning new technologies and adapting to a fast-paced, ever-evolving environment. **Areas of Focus** * Crafting and maintaining user manuals, guides, and API documentation * Collaborating with development teams to ensure accuracy of technical information * Working on a variety of platforms, including Java, C++, Python and front-end web technologies * Contributing to the development of online help resources, tutorials, and training materials * Ensuring documentation complies with regulatory standards * Participating in product design reviews to provide input on documentation requirements * Contributing to the development and maintenance of documentation templates and style guides. **Ideal Candidate Profile** We are interested in engaging with someone who: * Possesses a foundational understanding of financial markets and trading concepts * Has a demonstrated background documenting software and/or financial products * Is meticulous in the pursuit of quality and accuracy, able to explain and document advanced programming and financial concepts in clear and unambiguous language * Can manage multiple projects concurrently under deadlines * Functions effectively both independently and as part of a team **What We Offer** At our core, we foster an environment of innovation, collaboration, and intellectual curiosity. This permeates through to a variety of avenues, including: * **Compensation:** We offer competitive base salaries, commensurate with skill and experience * **Generous Benefit Package:** Comprehensive medical, dental, and vision coverage, including mental health coverage * **Career Development:** Opportunities for ongoing professional development through training courses and professional workshops * **Paid Time Off:** Generous time off policy to recharge and maintain a healthy work-life balance * **Location:** Centrally located in Jersey City, easily accessible via public transportationJersey City, NJOn-siteFull-time$80,000 - $110,000 per yearTechnical & Financial28 days ago