239 jobs found
- **Technical Writer – Hardware Documentation in Durham, NC** Our engineering team in Durham is growing, and we need a technical writer to create clear and concise documentation for our cutting-edge hardware products. This role is vital for ensuring our customers, from engineers to end-users, understand and utilize our products effectively. We're looking for someone passionate about technology and skilled at translating complex concepts into user-friendly language. **The Core Challenge: Bridging Tech and User Understanding** You'll be responsible for producing a wide range of technical documentation, including user manuals, installation guides, troubleshooting guides, API documentation, and white papers. We’ll need your assistance with maintaining consistent style and adhering to documentation standards, collaborating closely with engineers and product managers to gather information, validating documentation with hands-on testing, and proactively identifying areas for improvement. **Day-to-Day Responsibilities:** 1. Authoring comprehensive user manuals for new hardware products. 2. Crafting step-by-step installation guides for seamless setup. 3. Developing in-depth troubleshooting guides to resolve common issues. 4. Creating clear and accurate API documentation for developers. 5. Writing engaging white papers on the technology behind our products. 6. Collaborating with engineering teams to understand technical details. 7. Ensuring accuracy through rigorous testing and validation. 8. Maintaining style guides and documentation standards. 9. Proactively identifying and addressing gaps in existing documentation. 10. Managing documentation updates and revisions. **Essential Expertise We're Looking For:** * A background in technical writing, journalism, or a related field. * Experience documenting hardware products. * Proficiency with documentation tools like MadCap Flare or similar. * A knack for translating technical jargon into plain English. * Strong communication and collaboration skills. * An intellectual curiosity for technology * A commitment to documentation accuracy and excellence. * Experience with version control systems (e.g., Git). * Knowledge of hardware testing and validation procedures. * A collaborative and inquisitive personality. **What Makes You a Perfect Fit?** You have a portfolio highlighting your knack for clear technical communication, proven expertise creating documentation for physical tech, possess a deep curiosity regarding new technologies, and you excel within collaborative team environments. **Compensation and Growth:** We offer competitive pay with excellent benefits including comprehensive healthcare, generous PTO, a 401(k) matching program, flexible work arrangements, professional development opportunities, stock options in a fast-growing company, team-building activities and social events, a modern office space in Durham, and a commitment to a supportive work environment. **Our Durham HQ Perks:** Our Durham office, located near the American Tobacco Campus, offers a collaborative work environment, flexible hours and remote work options, access to local eateries and cultural attractions, company-sponsored outings, and an environment that values work-life balance. We need a technically adept person to craft outstanding user documentation. If this describes you, apply now!Durham, NCOn-site / RemoteContractor / Part-time$60,000 - $80,000 per yearTechnical & Content Marketingabout 2 months ago
- Our company, a leading provider of innovative technological solutions in Anaheim, California, is currently seeking a diligent and skilled Technical Writer to bolster our expanding documentation team. This individual will be critical in translating complex technical information into clear, concise, and accessible documentation for our diverse range of customers and internal stakeholders. If you thrive on transforming intricate concepts into easily understandable formats and possess a passion for accurate and detailed communication, we encourage you to apply. We highly encourage applications from candidates who demonstrate the ability to independently drive projects and enhance customer understanding of our product suite. **Your Impact:** * Produce, edit, and maintain comprehensive documentation sets including user manuals, API references, knowledge base articles, and training materials. * Collaborate closely with engineering, product management, and customer support teams to gain an in-depth understanding of product features and functionalities. * Organize and structure information effectively, ensuring logical flow and ease of navigation for end-users. * Contribute to the establishment of documentation standards and templates, maintaining brand consistency and accuracy across all materials. * Participate in documentation reviews, gather feedback, and iterate on drafts to meet the highest standards of quality. * Regularly update existing documentation to reflect product enhancements, bug fixes, and changes in best practices. * Manage and contribute to various online documentation repositories and contribute towards enhancing the user experience of documentation interfaces. * Identify opportunities to improve documentation processes and contribute to the development of more efficient workflows. **Qualities We Value:** * Bachelor's degree in Technical Communication, English, or a related field, preferably with relevant certificates in technical writing. Other intellectual pursuits may also qualify with applicable background knowledge. * Proven record in technical writing and content creation, focusing on documenting software applications, APIs, or other technical products, that includes practical mastery. * Exemplary verbal, written, and interpersonal communication expertise; skill for presenting detailed data in clear, succinct ways. * Ability to work well across teams and to connect quickly with different members. Experience in leading projects is desired. * Proficiency with documentation tools such as MadCap Flare, Oxygen XML Editor, or similar software and content management systems. * Experience with version control systems (e.g., Git) and agile software development methodologies. * Awareness of SEO concepts, UX principles, and information architecture related to documentation. Bonus points for experience in creating interactive tutorials or multimedia documentation. **Perks and Privileges:** We provide a full and comprehensive benefits package to meet the diverse needs of our teammates. Medical, dental, and vision options will keep you well while our generous PTO offerings will let you recharge and pursue other hobbies outside the office. Opportunities for continued professional growth within our innovative team and opportunities for promotion are also provided. We also love getting together for company events that are sure to create fun memories!Anaheim, CARemoteContractor, Full-time$60,000 - $90,000 yearlyTechnical Writingabout 2 months ago
- Our team needs a highly skilled freelance technical writer to develop clear and concise documentation for our cutting-edge AI platform in Louisville, KY. As our freelance documentation expert, you will work closely with our engineering and product teams to create comprehensive user guides, API references, and troubleshooting manuals. If you possess exceptional writing skills and a passion for making complex technical information easy to understand, we want to hear from you! **Your Role in Deepening User Understanding:** * Craft detailed user manuals, ensuring users fully grasp platform functionality. * Design and develop API documentation, making integrations smooth for developers. * Create helpful FAQs and troubleshooting guides, to minimize user frustration. * Refine existing documentation to enhance user-friendliness and accuracy. * Keep abreast of AI trends and platform updates, to update documentation accordingly. * Create visual elements, diagrams and illustrations to enhance understanding of the more complex processes. **Experience & Skill Cultivation:** * Industry background in technical writing, with demonstrated success in AI or software documentation. * Professional development in explaining sophisticated technical concepts in a simplified manner. * A solid skill cultivation and understanding of documentation tools and platforms (e.g., Confluence, Markdown, Git). * The career progression to articulate complex APIs and software integrations. * Professional growth with a proven track record of delivering documentation projects on time and within budget. * Hands-on expertise with content management systems and version control. **Making an Impact Through Benefits:** * Freelance flexibility to balance work and personal life. * Opportunity to contribute to the advancement of AI technology in Louisville. * Access to advanced AI resources and support from top engineers. * Making a difference by seeing your work directly benefit users worldwide. * Our commitment to you includes being part of a supportive and collaborative environment. **Crafting Your Intellectual Foundation:** We seek a dedicated individual who is eager to work to expand on and show off their existing intellectual prowess with: * Academic background in technical communication, computer science, or a related field. * Exceptional writing and editorial skills, ensuring error-free and coherent content. * Scholarly preparation in capturing feedback and iterate on documentation based on user input. * Ability to collaborate effectively with cross-functional teams. * Deep intellectual foundation that will easily enable grasping complex technical concepts. Our innovative culture here in Louisville nurtures and rewards continuous learning and improvement. If you are keen to work with a world class team to help the rest of the world understand the most advanced AI solutions in the world, we want to talk to you!Louisville, KYRemoteFreelance, Contractor$40 - $60 per hourTechnical Writing, Content Marketingabout 2 months ago
- We are seeking a skilled and dedicated technical writer to create comprehensive and user-friendly documentation for our groundbreaking AI-powered cybersecurity platform. In this remote, contractor-based role, you'll translate complex technical concepts into clear, concise, and accessible materials that empower our users to maximize the value of our product. **Document Crafting Duties** * Author detailed API documentation, including sample code and use cases. * Produce engaging and intuitive user manuals for all platform features. * Develop comprehensive troubleshooting guides to address common user challenges. * Create clear and concise release notes for each software update. * Maintain and update existing documentation to reflect product changes and enhancements. * Collaborate with developers and product managers to gather technical information. * Participate in documentation reviews and incorporate feedback. * Design and implement a documentation style guide to ensure consistency across all materials. * Contribute to the development of training materials for internal teams and external users. * Utilize various media formats (e.g., text, images, videos) to enhance the learning experience. **Intellectual Requirements** * Proven track record in technical writing, with a portfolio of high-quality documentation samples. * Deep understanding of software development lifecycles and documentation processes. * Excellent communication and interpersonal abilities, with a talent for explaining complex topics simply. * Solid grasp of API documentation principles and tools. * Prior involvement in cybersecurity principles. * Comfort in a remote working environment, as this is a fully remote contracting opportunity. * Familiarity with documentation tools such as Confluence, Jekyll, or Read the Docs. * Experience working in an Agile development environment. * Knowledge of markup languages such as Markdown and reStructuredText. * Capable of operating both independently and collaboratively within a team setting. **Advantages & Enticements** * Competitive hourly rate commensurate with experience. * Flexible work schedule to accommodate your lifestyle. * Opportunity to work on cutting-edge technology in a fast-growing industry. * Collaborative and supportive team environment. * Professional development opportunities to enhance your skills. * Exposure to a variety of technical domains within the cybersecurity field. * Chance to make a significant impact on the success of our platform through clear and effective documentation. * Direct engagement with product development, shaping user guides to make things easier to comprehend. * The satisfaction of knowing that you have produced something worthwhile that the average end-user will easily be able to grasp. **Our Dedication to You** Our cybersecurity firm is dedicated to protecting businesses and organizations from cyber threats. Our platform uses AI-powered technology to identify and neutralize sophisticated attacks in real-time. As a growing organization in Washington, DC, we place emphasis on producing robust security, as well as having a culture where you will be valued, challenged, and supported in your professional growth. Be on the cutting-edge of documentation creation in the field of online defenses. Let us work together to create an ever safer online ecosystem!Washington, DCRemoteContractor$45 - $65 per hourTechnical Writingabout 2 months ago
- Our dynamic marketing agency, nestled in the heart of Santa Ana, CA, is seeking a creative and skilled Freelance Marketing Copywriter to join our team. We're not just looking for someone to fill a role; we're looking for a passionate wordsmith to craft compelling narratives that captivate our audience and drive results. As a vital part of our freelance network, you'll collaborate with a team of talented designers, strategists, and account managers to deliver innovative marketing solutions for a diverse portfolio of clients. **The Creative Landscape** As our freelance marketing copywriter, you’ll dive headfirst into creating original content that resonates with our clients' target audiences. This isn’t about churning out the same old ad copy; it's about understanding brands inside and out, translating complex ideas into engaging stories, and ultimately helping businesses grow through the power of effective communication. The ideal candidate can juggle multiple projects, deliver polished work under tight deadlines, and adapt their writing style to suit various industries and marketing channels. Santa Ana’s vibrant business environment demands fresh, persuasive, and results-oriented content. We want your creative touch. **Core Assignments** * Conceptualize and write compelling marketing copy for various mediums, including websites, brochures, email campaigns, social media posts, and advertising materials. * Collaborate with the creative team to develop innovative marketing concepts and strategies. * Conduct thorough research on industry trends, target audiences, and competitive landscapes. * Edit and proofread copy to ensure accuracy, clarity, and consistency with brand guidelines. * Work closely with account managers to understand client needs and project objectives. * Meet deadlines consistently and manage your workload effectively. **Skills That Shine** * A killer portfolio showcasing a range of marketing copy that resonates. * Exceptional writing, editing, and proofreading skills. * A solid grasp of marketing principles and branding strategies. * Ability to adapt your writing style to suit various industries and target audiences. * Strong communication and collaboration skills. * Ability to work independently and manage your time effectively. * Proficiency in Google Docs and other common office software. * Familiarity with SEO best practices and keyword research. **Your Academic Background** A degree in English, Journalism, Marketing, or a related discipline is preferred, however, equivalent industry exposure is more important. Show us what you got. Santa Ana has a diverse talent pool, and we value experience just as highly as scholarly training. **Agency Life Perks** * Competitive rates and flexible work schedules. * Opportunities to collaborate with a talented and supportive team. * Exposure to a wide range of industries and marketing challenges. * A collaborative environment that thrives on teamwork and brainstorming sessions. * Professional growth and development opportunities. * A chance to make a tangible impact on our clients' success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As a marketing agency, we like to stay relevant to local markets and events. Consider yourself part of that now and we would love for you to introduce fresh new ways for us to incorporate our city’s charm into our projects! **The Ideal Candidate** If you're a freelance marketing copywriter with a passion for crafting compelling narratives, we encourage you to apply. Submit your resume, cover letter, and portfolio for consideration. Let's collaborate and create some marketing magic together!Santa Ana, CAOn-site / RemoteFreelance / Contractor$35 - $50 per hourMarketing / Copywritingabout 2 months ago