2 jobs found
- Our innovation lab is seeking a meticulous technical writer situated in the heart of San Jose, California, to architect impeccable user documentation for our burgeoning suite of AI-powered SaaS solutions. Your principal task involves creating accessible, instructive, and technically accurate guides that empower users across various skill levels to seamlessly adopt and leverage our platforms. Imagine crafting the essential knowledge base that underpins a suite of machine-learning APIs. As our new Technical Writer, you’ll work at the intersection of software engineers and the end-users, simplifying complexity with articulate language. **The Role:** * **Content Creation:** Develop and sustain an extensive library of user manuals, API documentation, tutorials, FAQs, and knowledge-based articles for each SaaS offering. * **Information Architecture:** Design logical and intuitive pathways for information discovery and navigate documentation accessibility. * **Technical Accuracy:** Coordinate with developers, QA engineers, and product managers to validate documentation with utmost precision. * **Style & Clarity:** Write clearly and concisely, adopting a tone that resonates with users of various technical backgrounds. * **Iterative Enhancement:** Continuously review and update content based on user feedback, feature releases, and evolving industry best practices. * **Collaboration:** Work alongside customer success teams and internal training staff to improve product adoption strategies. * **Media Integration:** Incorporate supplementary material, such as diagrams, animations, and video demonstrations to reinforce conceptual clarity. **Expertise Required:** * Background in computer science, engineering, or a similar technical field is highly advantageous. * Proficient command of technical documentation tools, such as MadCap Flare, or similar solutions is an added advantage. * Solid proficiency in formatting languages such as HTML, XML, and Markdown. * Prior experience writing documentation for software developers is desirable. * Practical comprehension of AI and machine learning concepts is advantageous. * Exemplary command of the English language, with scrupulous attention to grammatical precision and syntactic coherence. * Prior involvement in user experience (UX) principles will enhance your capability to align documentation to end-user expectations. **Compensation & Perks:** * Generous medical, dental, and vision plans offered. * Flexible vacation schedules and observed holidays for enhanced work-life synergy. * Professional growth opportunities and learning stipends available for training. * Equity stake participation in a growth-oriented firm positioned to change the AI landscape. * Gym reimbursement to assist with your physical fitness program. Our Silicon Valley headquarters offers a progressive, growth-oriented workplace, complete with flexible hours, an attractive compensation package, and options for career advancement. Join our dynamic team and play a crucial part in shaping user experiences, and facilitating AI democratization.San Jose, CAOn-site or RemoteFull-time$100,000 - $140,000 per yearTechnical Writing12 days ago
- Our innovative AI solutions company, headquartered in San Jose, CA, needs freelance technical bloggers. If you are passionate about distilling complex software functionalities into engaging, easily understandable content, let's connect! This role is perfect for a technical communicator who enjoys both writing and staying ahead of the curve in artificial intelligence. We don't just create technology; we explain it, demystify it, and make it accessible to a broader audience. **What You'll Do** * Produce high-quality blog posts that tackle advanced AI topics. * Collaborate with our engineering teams to understand product nuances and translate them into relatable narratives. * Maintain a consistent brand voice tailored to appeal to our tech-savvy readership. * Conduct SEO research to identify opportunities and optimize blog content for search engines. * Work on a remote or on-site arrangement, based on preference. * Adapt communication style as we grow with AI writing solutions. * Manage freelance deadlines independently. **Core Competencies** We're looking for someone with a background in technical writing, computer science, or a related field. Strong analytical and problem-solving skills are a must. You will demonstrate exceptional clarity in your writing and have the ability to communicate complicated ideas simply. Familiarity with content management systems, SEO principles, and the ability to learn quickly are beneficial. * Hands-on expertise with software documentation and tech communication. * Portfolio showcasing an ability to create concise, technically accurate blog content. * Background in information architecture to structure content for improved readability. * Understanding SEO writing and its implementation on pages. * Proficiency with collaboration tools and CMS platforms (e.g. WordPress, Medium). * Ability to adapt to different audiences and to write in the appropriate tone for the project at hand. * Independent management skills. **Academic Credentials** A bachelor's degree in English, Journalism, Computer Science, or related discipline provides an excellent learning foundation, though we highly value proven expertise in your professional journey, regardless of degree attainment. Academic research background could also prove helpful in navigating information management tools for writing on AI topics. **Benefits Presentation** Our mission isn't just writing blog content; we’re trying to build AI solutions in society. Therefore, we offer benefits that encourage collaboration, knowledge sharing, and staying at the forefront of AI. Competitive project-based compensation, flexible remote work options, and development opportunities await. * Flexible scheduling * Competitive pay rates * Opportunity for long-term collaboration * Exposure to cutting-edge AI technology * Professional growth through diverse project assignments If your passion for words aligns with a love for complex technology, we'd love to hear from you! Your unique career path has prepared you for this next endeavor. Apply now to become our new technical blogger! We love unique points of view.San Jose, CARemote or On-siteFreelance$45,000 - $75,000 per yearBlog Writing, Technical Writingabout 1 month ago