2 jobs found
- Calling all technical documentation specialists in the Austin area! Our team is on the hunt for a dedicated contractor to help us scale our documentation efforts. This is an amazing chance to significantly shape the knowledge base for our cloud-native security platform. **The Core Mission** Your main objective: make complex technology simple for everyone. You'll break down the functionality of our advanced system through clear, concise, and highly informative documentation. Collaboration with our engineering and product teams is key to create content that reflects real-world use cases. Think about producing API documentation, user guides, troubleshooting workflows, and maybe even some interactive tutorials. **Main Responsibilities** * Produce and manage technical documentation for our flagship security platform * Cooperate with engineering and product stakeholders to accurately capture features and workflows * Write detailed guides for different user skill levels (basic to advanced) * Organize and maintain documentation archives with consistent formatting * Revise documentation through user input and version releases * Follow style guides to have standardized, clean outputs. **What Makes You the Ideal Candidate?** * Deep knowledge of software development methodologies and architecture * Background using Confluence, Git, and other doc tools * Solid grasp of cloud services (AWS, Azure, GCP). * Capability to communicate with internal and external team members effectively. * Bonus if you've had field experience or have contributed to large open-source projects * Comfort with remote collaboration, contributing to code documentation, and creating interactive demonstrations **The Academic Angle** An academic background in computer science, engineering, or technical communication isn't necessary, but strongly favored. You should have an intellectual foundation that highlights problem-solving and creative insight. **Perks of Joining Our Team (Contractor Edition)** * Competitive hourly rates * Complete location flexibility * Be a pivotal part of a high-growth, venture-backed Austin firm * Lots of latitude to manage projects independently * Experience scaling tech content in a real-world startup setting * Chance to grow quickly as the documentation platform improves **Our Austin Culture** We balance ambition with the "Keep Austin Weird" approach. We foster an environment where work and life seamlessly blend to promote high value outputs. A lot of the team can be found near Zilker Park or one of the city's incredible food trucks in the evenings, and even on weekends! If that vibe appeals to you, come join our fast-growing cloud-native security firm. This contractor role is perfect if you are a technical writer looking for the next big challenge to grow from and contribute to! Jump in and help us create clear content to take our team to the next level!Austin, TXRemote, HybridContractor$45 - $65 per hourTechnical21 days ago
- **Content Guru: Technical and Web Content Dynamo (Remote, Part-Time Contract)** Are you an Austinite at heart, drawn to the "Keep it Weird" mantra, with a passion for both intricate technical documentation and compelling web content? Do you thrive in a flexible, remote environment where your words can truly shape a user's understanding and engagement? Then let's connect! We're a rapidly growing tech startup in Austin, embarking on an ambitious new project that demands exceptional communication skills. Our existing content is functional, but it lacks the Austin flair we need. That's where you come in. We need a skilled individual who can bridge the gap between complex code and everyday users. Think of it as translating Klingon into plain English with a touch of Texas charm. **Your Mission as Our Content Creator:** * **Technical Deep Dives:** Transform complex software functionalities into easily digestible documentation, including user manuals, API guides, and troubleshooting guides. * **Web Content Wizardry:** Develop engaging web copy for our website, blog, and marketing materials, including product descriptions, landing pages, and social media posts. * **Content Strategy Collaboration:** Partner with our development and marketing teams to create a cohesive content strategy that resonates with our target audience. * **SEO Optimization Ace:** Implement SEO best practices across all content, including keyword research, meta descriptions, and link building. * **Voice Adaptation Chameleon:** Modify the voice in content to match different brand guidelines for varying project deliverables. **What You'll Need to Conquer This Challenge:** * Professional journey that includes prior exposure with SaaS companies (3+ years preferred). * Demonstrated excellence in web copy and translating technical concepts. * Proficiency in content management systems (CMS) like WordPress, Drupal, or Joomla. * A passion for continuous learning and the ability to adapt to new technologies and challenges. * Exceptional writing, editing, and proofreading skills. * Superb time management and organizational capabilities. **Bonus Points If You Can:** * Tell us your best story about keeping it weird in Austin. * Work on AI-driven products. * Prior technical writing experience. **The Perks (Besides the Awesome Work Itself):** * Flexibility: Set your own hours and work from anywhere (as long as you have a strong WiFi signal and can attend the virtual meetings.) * Growth Potential: Be a key player in a fast-growing startup, with opportunities to take on new challenges and advance your career. * Startup Vibe: Enjoy a casual, collaborative work environment where your ideas are valued and your contributions make a real difference. If you are the perfect fit, apply! Let's build the best documentation of any small SaaS start-up, keeping the Austin charm while we do so.Austin, TXRemotePart-time Contractor$30-$50 per hourTechnical & Web Content27 days ago