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- Our expanding engineering team in San Antonio needs a diligent technical writer to help us bridge the gap between complex code and everyday users. We're not just looking for someone who can document – we need a translator who understands the nuances of software architecture and can explain it in a way that’s both accessible and engaging. **Key Responsibilities** * **Documentation Development:** Create comprehensive technical documentation for our suite of software products, including API documentation, user manuals, troubleshooting guides, and developer tutorials. * **Collaboration with Engineering:** Work closely with software engineers, product managers, and QA teams to understand the technical specifications and functionalities of our products. * **Content Planning:** Develop and execute content plans for new releases, updates, and feature enhancements, ensuring documentation is available on time and meets user needs. * **Clarity and Accuracy:** Ensure all documentation is clear, concise, and technically accurate. You'll be the champion for user understanding. * **Style Guide Adherence:** Maintain consistency in style, tone, and formatting across all documentation, adhering to our established style guide. * **Documentation Maintenance:** Regularly update and maintain existing documentation to reflect product changes and user feedback. * **Multimedia Content:** Create multimedia content such as videos, diagrams, and interactive tutorials to supplement written documentation. * **Usability Testing:** Conduct usability testing on documentation to identify areas for improvement and ensure ease of use. **Attributes of an Ideal Candidate** * **Technically Inclined:** You possess a strong understanding of software development concepts, APIs, and programming languages. * **Communication Skills:** Excellent written and verbal communication skills. You can explain complex technical topics in a clear and concise manner. * **Detail-Oriented:** High attention to detail and accuracy. You're meticulous in your work. * **Independent Worker:** Ability to work independently and manage multiple projects simultaneously. * **Adaptable:** You are able to quickly learn and adapt to new technologies and software platforms. * **Team Player:** Collaborative spirit and a desire to work closely with cross-functional teams. **What Makes You a Standout?** * Proven history in writing detailed API documentation. * A working portfolio showcasing ability to write complex and simple concepts in accessible and comprehensive guides and documents. * Familiarity with documentation tools and platforms such as Confluence, JIRA, or similar. **A Glimpse Inside Our Culture** Our San Antonio office is a collaborative space with a startup mindset inside of a more stable industry presence. We encourage learning and exploration. You will work with some of the brightest in this space who love to grow and teach others as well. With happy hours on Fridays and community outreach events, you will find plenty of opportunities to connect with your team in a way that works best for you. **Compensation Details** Our salary range depends on experience and specific certifications. A comprehensive health package, stock options, and ample PTO are also included.San Antonio, TXOn-siteFull-time & Part-time$65,000 - $85,000 yearlyTechnical & Web Content26 days ago