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- We're bolstering our Chicago-based team with a Technical Writer. This isn't just any writing job; it's about crafting the DNA of understanding for our complex software solutions. If you have a knack for distilling technical jargon into clear, concise guides, and enjoy the intellectual challenge of making the complicated comprehensible, you might be precisely who we need. **Core Writing Objectives** * Translate highly technical specifications, use cases, and architectural diagrams into user-friendly documentation. This includes API documentation, SDK guides, and troubleshooting articles. * Collaborate extensively with our engineering and product teams to ensure accuracy and completeness in all deliverables. * Maintain and update existing documentation to reflect new features, bug fixes, and best practices. * Create tutorials, quick start guides, and in-product help text that enhance the user experience. * Develop and maintain a style guide for all technical documentation to ensure consistency and quality. **Qualities That Will Get Our Attention** * You possess a proven journey in technical writing, preferably within the software development landscape. * Exceptional ability to understand complex technical concepts and translate them into clear, concise language. * Strong attention to detail and commitment to accuracy. * Familiarity with documentation tools and platforms such as Confluence, Git, and static site generators. * A portfolio or collection of writing samples that demonstrate your technical prowess. **Cultural Additions** * You thrive in a collaborative, fast-paced environment. * You’re not afraid to ask questions and challenge assumptions. * You're constantly learning and exploring new technologies. * You enjoy working with a diverse team of talented individuals. * You have a strong work ethic and a passion for excellence. **What We Offer** * Comprehensive health, dental, and vision insurance. * A generous paid time off policy to recharge and pursue your passions. * Competitive compensation commensurate with your skill and experience. * Opportunities for professional development and growth. * A flexible work environment that supports your well-being and work-life balance. * Regular team events and social activities to foster camaraderie and collaboration. *Location Insight:* Situated in the heart of Chicago, we are easily accessible from several neighborhoods, leveraging the city's diverse talent pool. Chicago’s vibrant tech scene makes this an unparalleled place to make an impact. *Industry Authority Note:* With the increasing importance of developer experience (DX), technical writers are more critical than ever. Be a part of the leading edge. If you have a strong foundation in transforming technology into accessible instruction, this is an opportunity for growth. Use your ability to explain intricate operations in an inviting city and culture. We aim for you to become an indispensable part of our product success.Chicago, ILHybrid / RemoteFull-time / Part-time$70,000 - $90,000 per yearTechnical Writing18 days ago