2 jobs found
- Our innovation lab is seeking a meticulous technical writer situated in the heart of San Jose, California, to architect impeccable user documentation for our burgeoning suite of AI-powered SaaS solutions. Your principal task involves creating accessible, instructive, and technically accurate guides that empower users across various skill levels to seamlessly adopt and leverage our platforms. Imagine crafting the essential knowledge base that underpins a suite of machine-learning APIs. As our new Technical Writer, you’ll work at the intersection of software engineers and the end-users, simplifying complexity with articulate language. **The Role:** * **Content Creation:** Develop and sustain an extensive library of user manuals, API documentation, tutorials, FAQs, and knowledge-based articles for each SaaS offering. * **Information Architecture:** Design logical and intuitive pathways for information discovery and navigate documentation accessibility. * **Technical Accuracy:** Coordinate with developers, QA engineers, and product managers to validate documentation with utmost precision. * **Style & Clarity:** Write clearly and concisely, adopting a tone that resonates with users of various technical backgrounds. * **Iterative Enhancement:** Continuously review and update content based on user feedback, feature releases, and evolving industry best practices. * **Collaboration:** Work alongside customer success teams and internal training staff to improve product adoption strategies. * **Media Integration:** Incorporate supplementary material, such as diagrams, animations, and video demonstrations to reinforce conceptual clarity. **Expertise Required:** * Background in computer science, engineering, or a similar technical field is highly advantageous. * Proficient command of technical documentation tools, such as MadCap Flare, or similar solutions is an added advantage. * Solid proficiency in formatting languages such as HTML, XML, and Markdown. * Prior experience writing documentation for software developers is desirable. * Practical comprehension of AI and machine learning concepts is advantageous. * Exemplary command of the English language, with scrupulous attention to grammatical precision and syntactic coherence. * Prior involvement in user experience (UX) principles will enhance your capability to align documentation to end-user expectations. **Compensation & Perks:** * Generous medical, dental, and vision plans offered. * Flexible vacation schedules and observed holidays for enhanced work-life synergy. * Professional growth opportunities and learning stipends available for training. * Equity stake participation in a growth-oriented firm positioned to change the AI landscape. * Gym reimbursement to assist with your physical fitness program. Our Silicon Valley headquarters offers a progressive, growth-oriented workplace, complete with flexible hours, an attractive compensation package, and options for career advancement. Join our dynamic team and play a crucial part in shaping user experiences, and facilitating AI democratization.San Jose, CAOn-site or RemoteFull-time$100,000 - $140,000 per yearTechnical Writing12 days ago
- Our fast-paced marketing team needs a content alchemist: someone who can transform complex product information into compelling, conversion-driven copy. If you're a master of persuasive language, have a knack for understanding customer psychology, and dream in A/B test results, this might just be your dream gig. We are looking for a skilled **Marketing Copywriter in San Jose, CA** who can create engaging content for our website, email campaigns, and social media channels. **The Challenge: Words That Work** Your primary mission is to write copy that doesn't just inform but converts. We're not looking for poets; we need commercially-minded wordsmiths who understand the art of call-to-action, headline optimization, and benefit-driven messaging. Expect to dive deep into our product offerings, research our target audience, and collaborate closely with designers and product managers. **Your Canvas: Core Responsibilities** * Develop creative and effective marketing copy for various platforms: website, email, social media, and print. * Conduct thorough research on products, services, and target audiences. * Collaborate with marketing and design teams to ensure brand consistency. * Optimize copy for search engines and user experience. * A/B test different versions of copy to improve performance metrics. * Write compelling ad copy for PPC and social media campaigns. * Proofread and edit all copy to ensure accuracy and clarity. * Stay up-to-date with the latest copywriting trends and techniques. **Required Toolkit: Abilities You Bring** * A compelling professional portfolio showcasing your best conversion-focused copy. * A solid history of marketing experience. * Working knowledge of SEO principles and keyword research. * Familiarly with Google Analytics or other web analytics tools. * Experience with email marketing platforms. * Ability to thrive in a deadline-driven environment. * Exceptional writing, editing, and proofreading capabilities. * Familiarity with A/B testing methodologies. **What We Offer: Benefits of Joining Our Squad** We're not just offering a job; we're offering a chance to join a growing team, develop your skills, and make a real impact. Here's what's in it for you: 1. Competitive compensation and benefits package including health, dental, and vision. 2. Generous PTO and paid holidays to recharge and spend time with loved ones. 3. Opportunities for professional growth and development. 4. Collaborative and supportive work environment. 5. A chance to work on exciting projects and make a real impact on our company's success. 6. Team lunches, happy hours, and other social events to foster camaraderie. 7. Flexible work arrangements and remote options. 8. Employee discount on our products and services. **A Winning Culture: Our Philosophy** We are a company of collaborators, innovators, and problem-solvers. We value creativity, hard work, and a positive attitude. We're passionate about what we do and dedicated to providing exceptional results. We believe in supporting each other, celebrating our successes, and learning from our challenges. If you are a smart worker, who loves working in a creative marketing setting, come grow with us.San Jose, CARemote / HybridFull-time / Part-time$60,000 - $80,000 per yearCopywriting & Content Marketing29 days ago